Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Dominique
Publié le 4 févr. 2016 sur Hotels
par un voyageur
Publié le 9 août 2024 sur Expedia
Sleek hotel, some rooms with balconies and fireplaces. Well stocked, fairly priced mini bar. Excellent staff, everyone was professional, helpful and knowledgable, a rare find in these times! Wonderful breakfast onsite and we also enjoyed the 8 course chefs menu at the onsite restaurant, No5 Church Lane. It was a memorable meal, the best we had in NZ. Bartender Jacob definitely went above and beyond as a server, as well. We will most definitely return to The Spire and highly recommend!
Commentaires de Gestion de l’hôtel
10 août 2024 par The Spire Team, Gestion de l’hôtel
Hello Shelley,Thank you very much for your kind words, we are delighted to hear you enjoyed your stay at The Spire, and even more so our newest venue Tamarind by No5! We will ensure to pass on your comments to Jacob and our team.We look forward to hosting you again in the future!Warmest regards,
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Very nice room very big and convenient
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest Services , Gestion de l’hôtel
Hi Anutlhida, Thank you for your feedback, we are delighted to hear that you enjoyed how spacious our suites are at The Spire! We hope to host you again in the near future. Kind Regards, Stacey
par un voyageur de Moranbah
Publié le 23 juin 2024 sur Wotif
The staff were amazing, extremely friendly and helpful.
The Suite was spacious and beautiful.
The restaurant was high quality and the food was excellent.
Had a wonderful stay.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Thays, Gestion de l’hôtel
Thank you very much for your review Mark, we are so glad to hear you enjoyed your stay with us at The Spire. We look forward to hosting you in the future!
par un voyageur
Publié le 6 mai 2024 sur Expedia
The hotel was amazing , the staff always happy to help. The restaurant food was fabulous. The bathroom was well equipped and well lighted
Enjoyed the gas fire.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Alejandro , Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay at The Spire Hotel. Our team takes great pride in providing excellent service, and it's heartwarming to know that our staff made your stay memorable with their helpfulness and positive attitude. We're delighted that you enjoyed No5 Restaurant, and we'll be sure to pass along your compliments to our talented chefs. It's great to hear that you found your accommodations comfortable and well-equipped, including the well-lit bathroom and cozy gas fire. We hope to welcome you back for another exceptional stay in the future!
par un voyageur
Publié le 14 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2024 par The Spire Team, Gestion de l’hôtel
Thank you very much for your review Jonathan, we are so glad to hear you enjoyed your stay with us at The Spire. We look forward to hosting you in the future!
par un voyageur
Publié le 2 avr. 2024 sur Expedia
All the staff were fantastic and went out of their way to accommodate all needs.
The rooms need a little updating, especially the carpets in the rooms.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par The Spire Team, Gestion de l’hôtel
Hello Vida, Thank you very much for providing your feedback. We will certainly pass on your comments to the team. Thank you also for the room comments - we look forward to hosting you again in the future, with some new carpets!Warmest regards,
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Extremely convenient location, spacious room and very hospitable employees. Overall I loved this place and would stay again. What I think they could do to improve is replace carpeting with hardwood floor and rug under bed. Some areas of carpet looked stained and cleaned but not as inviting. That’s it… update that and you have a super classy comfortable accommodation.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Alejandro , Gestion de l’hôtel
Dear Jacqueline,Thank you for taking the time to share your experience at The Spire Hotel. We're thrilled to hear that you found our location convenient, enjoyed the spaciousness of your room, and appreciated the hospitality of our staff.Your feedback regarding the carpeting is duly noted. We understand the importance of maintaining a pristine and inviting environment for our guests, and we will certainly take your suggestion into consideration. We genuinely appreciate your insights as they help us continuously improve and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back soon for another memorable stay at The Spire Hotel.Warm regards
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Stayed for 4 nights in February. Two things that make a good hotel into a great hotel. The staff and the bed. Such wonderful folks who work there, kind, patient, and they genuinely wanted help. I had a few issues with moving the booking by a couple of days due to illness and they went above and beyond my expectations to help out. And the beds are a comfortable as any hotel I have ever stayed in. I’ve stayed all over the world and this is as good as it gets. Highly recommended.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Alejandro , Gestion de l’hôtel
Dear Nic,Thank you for choosing The Spire Hotel for your recent stay and for sharing your feedback with us. We are delighted to hear that your experience with us exceeded your expectations.Our team takes great pride in delivering exceptional service, we understand that unexpected circumstances can arise, and we're glad we could accommodate your needs with regards to adjusting your booking due to illness.Your recommendation means the world to us, and we sincerely appreciate your kind words. We look forward to welcoming you back to The Spire Hotel for another memorable stay whenever your travels bring you to our area.Warm regards
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par The Spire Team, Gestion de l’hôtel
Thank you Kenneth, for taking the time to leave a review. We are very glad to hear your enjoyed your stay and look forward to hosting you in the future!
