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Plaza Camelinas Hotel

3.5 star property
Family-friendly 3.5-star hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Plaza Camelinas Hotel

Outdoor pool
Outdoor pool
Deluxe Room
Interior entrance
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Laundry

Explore the area

Map
Av. 5 de Febrero, No. 28 Colonia La Capilla, Querétaro, QUE, 76170
  • Plaza Galerias Shopping Center
    ‪7 min walk‬
  • Plaza Santa Maria Bullring
    ‪12 min walk‬
  • Autonomous University of Querétaro
    ‪3 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Querétaro

City center stay.Within a 15-minute walk of this Downtown Querétaro hotel, you'll find Plaza Galerias Shopping Center and Plaza Santa Maria Bullring. HILVANA Shoe & Fashion Outlet and Autonomous University of Querétaro are also within 2 miles (3 km).

What's nearby

  • Plaza Galerias Shopping Center - 7 min walk - 0.6 km
  • Plaza Santa Maria Bullring - 12 min walk - 1.0 km
  • Autonomous University of Querétaro - 3 min drive - 2.3 km
  • Josefa Ortiz de Domínguez Auditorium - 4 min drive - 4.3 km
  • Corregidora Stadium - 5 min drive - 5.0 km

Getting around

  • Queretaro Intl. Airport (QRO) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Chili's - ‬7 min walk
  • ‪Sanborns - ‬9 min walk
  • ‪Sushi Roll - ‬6 min walk
  • ‪Nutrisa - ‬7 min walk

About this property

Plaza Camelinas Hotel

Family-friendly 3.5-star hotel near Aqueduct of Santiago de Querétaro
Plaza Camelinas Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. A children's pool, a terrace, and a vending machine are also featured at the family-friendly Plaza Camelinas Hotel. Self parking and valet parking are free.

This 3.5-star Querétaro hotel is smoke free.

  • 182 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1980
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Plaza Camelinas Hotel offers 182 accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 184 to 260 for adults and MXN 130 to 130 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 184 to 260 for adults, and MXN 130 to 130 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Plaza Camelinas
Plaza Camelinas Hotel
Plaza Camelinas Hotel Queretaro
Plaza Camelinas Queretaro
Plaza Camelinas Hotel Hotel
Plaza Camelinas Hotel Querétaro
Plaza Camelinas Hotel Hotel Querétaro

Plaza Camelinas Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Severiano

Liked: Cleanliness, staff & service
Super
Stayed 1 night in Dec 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silencioso
Stayed 1 night in Nov 2024

8/10 Good

Jesus

Liked: Staff & service
Na
Stayed 2 nights in Oct 2024

8/10 Good

Margarita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk was not very attentive
Stayed 2 nights in Oct 2024

6/10 Okay

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not very hospitable
Stayed 3 nights in Oct 2024

8/10 Good

Jesus

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 4 nights in Sep 2024

4/10 Poor

Carlos

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

A nice clean property with a pool and restraunt
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has a play area for children; unfortunately, it is not bolted down and seems unsafe when children are in the swing. The pool was busy, and the following day, when we went to the pool, the water looked cloudy and dirty as if it had not been cleaned the night before. The hotel rooms are in desperate need of repairs. The food in the restaurant was basic. I recommend going out to eat elsewhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio, PLANTATION

Stayed 1 night in Jul 2024

2/10 Terrible

eunjung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We are from USA. This place is different from the pictures on the website, and only the lobby is clean. Room was not cleaned properly, and there was a pervasive foul odor emanating from the bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice !
Stayed 1 night in Jun 2024

10/10 Excellent

Hernan

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to thank Plaza Camelinas for an absolute joy to stay with. The staff was amazing, the restaurant is great, and they accommodated my (ok) spanish. I will definitely be back and without a doubt will pick this hotel again.
Stayed 5 nights in Jul 2024

6/10 Okay

Carlos

Travelled with family
Liked: Amenities
None
Stayed 11 nights in Jul 2024

10/10 Excellent

Joseph, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, family friendly stay. Some upscale shopping and some variety of dining in walking distance. Historical center is too far for walking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Amenities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Stayed 1 night in Jul 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Jun 2024

10/10 Excellent

Ignacio, Queretaro

Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, Air Conditioning very poor.
Stayed 4 nights in May 2024

10/10 Excellent

Gabriel

Todo muy bien gracias
Stayed 1 night in May 2024