Note fondée sur 799 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 oct. 2021 sur Expedia
par un voyageur
Publié le 11 août 2021 sur Hotels
par un voyageur de Châtellerault
Publié le 11 janv. 2019 sur Expedia
Simple rien à dire calme claire et rien à dire de plus tout était bien dans l'ensemble merci beaucoup de
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Mia, I’m sorry to hear that your experience was so disappointing. If you’d like to share any details, we’re here to listen and improve. Thank you for your feedback, and we hope to do better in the future.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
mold in bathroom, cracks in ceiling and walls , no working TV..
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Marcella, I’m truly sorry to hear about the issues you encountered during your stay. Mold in the bathroom, cracks in the ceiling and walls, and a non-working TV are not acceptable, and we appreciate you bringing these matters to our attention. Your feedback is important, and we will address these concerns with our maintenance team immediately. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
I have been staying here for years, affordable, clean, the rooms have everything I need. The staff are nice and helpful.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Melody,Thank you so much for your loyal support! We’re thrilled to hear that you’ve consistently had a positive experience with us over the years. It’s great to know you find our rooms affordable and well-equipped, and that our staff has been helpful. We look forward to welcoming you back for many more stays!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Check in staff excellent. Morning staff unavailable, inattentive, needs training on service animals (tried to get ours out). Poorly run breakfast service (kept disappearing). Couldn’t have cared less! Very disappointed in our stay. Toilet unsafe with seat attached with just one bolt.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par RAMADA, Gestion de l’hôtel
Dear Robert I'm truly sorry to hear about the issues you experienced during your stay. , I apologize for the inconvenience and frustration this caused. We take cleanliness and maintenance very seriously, and it's clear that we fell short in several areas during your visit. I’m also concerned to hear about the unprofessional behavior of our staff and the lack of follow-up on your concerns. Your feedback is valuable, and we’ll be addressing these issues with our team to ensure that future guests do not face similar problems. If there’s anything more I can do to assist or if you’d like to provide additional details, please let me know. Again, I’m very sorry for the disappointing experience, and I hope we can work towards making this right for you. Regards, Guest Services
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Andrew, Thank you for the 4/5 rating! We’re glad you had a good stay. If you have any specific feedback or suggestions for how we can make your next visit even better, please feel free to share. We look forward to welcoming you back!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Allan, Thank you for the 4/5 rating! We’re glad you had a good stay. If you have any specific feedback or suggestions for how we can make your next visit even better, please feel free to share. We look forward to welcoming you back!
par un voyageur de Nanaimo
Publié le 9 sept. 2024 sur Expedia
a convenient location but a tired property in need of renovation.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Services, Gestion de l’hôtel
Dear Robert, Thank you for your feedback. We’re pleased to hear that you found the location convenient. We also appreciate your comments about the property. We’re aware that some areas are in need of updates, and we’re actively working on improvements. Your input helps us prioritize our efforts, and we hope to offer you a refreshed experience on your next visit. If you have any other suggestions or concerns, please let us know.
