Note fondée sur 783 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Katrina. I would like to thank you for your feedback on your recent stay. It looks like we could have done better. I would love to hear how we could have improved your experience. I do hope we get the chance to welcome you back and show you that we can do better. Have a great day.
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Allan. Thank you for the 4/5 review of our location. I greatly appreciate the feedback and hope we get the chance to welcome you back soon. Have a great day.
par un voyageur
Publié le 27 août 2024 sur Expedia
Convenience is good . Sure it will be nice when reno's are done
Commentaires de Gestion de l’hôtel
30 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Shannon. Thank you for the 4/5 review of our location. I am glad that you found our location convenient. I would also like to thank you for your patience while we remodel our hotel. I hope we get the opportunity to welcome you back soon. Have a wonderful day.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Bradley. Thank you for the 10/10 review of our location. I greatly appreciate it when our guests leave feedback. I do hope we get the pleasure of welcoming you back again soon. Have a great day.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello MaryAnn. Thank you for the positive review of our location. It looks like everything went well with your stay. I do hope we get the pleasure of welcoming you back again soon. Have a wonderful day.
par un voyageur
Publié le 21 août 2024 sur Expedia
Check in was efficient and pleasant. No real signage indicating renovations. Floor in bathroom cracked. Taps stained and toilet floor uncleaned. Bed was comfortable. A/C extremely loud . Can hear people talking and playing from the pool below. Service staff very friendly and professional.
Hoping for improvement after renovations for possible next visit
Commentaires de Gestion de l’hôtel
22 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Frank. Thank you for the review of our location. I am glad that the check in process was efficient and pleasant. I understand your concerns with our remodel and I apologize if it impacted your recent stay with us. We will be working to update the guest room you stayed in over the next couple of months and hope that next time you visit us we will be able to have you into a renovated room. I do hope we get to welcome you back again soon. Have a great day.
par un voyageur
Publié le 21 août 2024 sur Expedia
Very convenient to highway
Commentaires de Gestion de l’hôtel
22 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Edie. Thank you for the review of our location. I am glad you found us conveniently located next to the highway. If there was anyway you think we could have improved your stay, I would love to hear about it. I do hope we get to welcome you back again soon. Have a great day.
par un voyageur
Publié le 19 août 2024 sur Expedia
I liked the renovations that you mad to the rooms. I did not like the pillows and the air conditioner was very loud.
Commentaires de Gestion de l’hôtel
19 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Barbara. Thank you very much for the 4/5 review of our location. I am glad that you liked to renovations to our guest rooms. I will be sure to have my maintenance team look into the ac in your room and replace it if necessary. I will also look into getting a selection of pillows for our future guests. Have a great day.
par un voyageur
Publié le 19 août 2024 sur Expedia
It is always my half way stop when I am headed to Dawson Creek. Its convenient, has a restaurant and others near by, staff are friendly, clean rooms. Don't like the pillows on the bed, too soft.
Commentaires de Gestion de l’hôtel
19 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Barbara. Thank you for the review of our location. I am glad that we are in a convenient location and that you find our team members friendly. I will be sure to pass along your comments about the cleanliness of our rooms to my housekeeping team, they are always happy to hear feedback. I will look into getting a few firmer pillows into our rooms for guests that do not like the soft ones. I hope we get the chance to welcome you back again soon. Have a wonderful day.
par un voyageur
Publié le 19 août 2024 sur Expedia
The hotel is undergoing an upgrade but was still quiet. Our air conditioner had a hard time keeping up but the front desk staff made a note of it. The beds were very comfortable and the bathroom was nicely upgraded and clean.
Commentaires de Gestion de l’hôtel
19 août 2024 par Brent-General Manager, Gestion de l’hôtel
Hello Gwenn. Thank you for the 4/5 review of our location. I greatly appreciate your patience with us while we work on remodeling. I will have my maintenance team look at the ac in your room and replace it. I am glad you found the beds comfy and the bathroom clean. I do hope we get to welcome you back again soon. Have a great day.
