Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Never Going To Stay Here!
Publié le 5 oct. 2024 sur HotelsMy family will not stay here. The only thing that was good is that AC blew cold air. The toilet was plugged from previous visitor or clean staff. I HAD TO GO AND GET PLUNGER AND DO IT MYSELF!!! Did not know I am maintenance, should get money back. The breakfast was not good. Some of the yogurt had expired. No fruit was offered. The desk staff was abrupt and had no customer service skills. Felt like I was inconveniencing the person by checking in at 10:30pm!!! Yeah, not staying here or Microtells again. Very disappointed
Commentaires de Gestion de l’hôtel
5 oct. 2024 par JR, Gestion de l’hôtel
Howard, the likely hood of a previous guest leaving the toilet plugged is unlikely since the room is checked multiple times by the room inspection team and also the housekeepers flush the toilet multiple times to make sure that they aren’t plugged. This means that the toilet was plugged by you or your guest in which we promptly provided you a plunger. Please note that we do not have 24/7 housekeeping or maintenance. As for breakfast we take health and safety very seriously especially dealing with food items and the expiration dates are checked once before setting up the breakfast and after the breakfast times are over in which no expired items have been found however we are not saying that mistakes do not happen if there is expired items on shelf then we would appreciate if you had let us known which you did not even though you stayed multiple nights.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
This is our go to hotel in Quincy now. We really like the convenience and the ability to have a really good restaurant walking distance from the hotel.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Tricia,We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your needs. Our team takes pride in providing a comfortable and enjoyable experience for our guests. We hope to welcome you back again soon for another great stay.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are moved to hear that you had a fantastic stay with us! If you have any more feedback to share, please don't hesitate to reach out to us. Your satisfaction is our top priority!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Love it
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Mckenzie,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to provide a memorable experience for all our guests. If you have any more feedback or suggestions, please don't hesitate to reach out. Your happiness is our priority.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello CATHY, We appreciate you taking the time to rate your stay with us. Should you have any further feedback to share, please don't hesitate to reach out to us. We value your input to continuously improve our services.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Erin,We're delighted you had a fantastic experience with us! Your satisfaction is our priority, and we hope to welcome you back soon for another outstanding stay!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Great. Will stay again when we visit again.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello John,We are delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back on your next visit to the area. Thank you for your feedback, and we hope to see you again soon!
par un voyageur
Great view of the river…
Publié le 28 sept. 2024 sur HotelsVery efficient and friendly reception and staff; nice lobby, fresh hallway paint and carpeting; great view from our 3rd floor room overlooking the River and very nice shower.
The reason for my overall 3 is that the room smelled smoky upon entry, the high top table and 3 stools were very rickety (the table was literally ready to collapse), and the sink faucets and spout were all loose to the point of having to hold them to turn the handles (the sink issues were the same in our friends’ room, too.) The rooms definitely need some tlc.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for your detailed feedback on your recent stay with us. We are delighted to hear that you enjoyed our friendly staff, lobby, and views from your room. Your comments on the room conditions have been noted, and we will address these areas accordingly to enhance the guest experience. We appreciate your observations and hope to welcome you back for an improved stay in the future.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mckenzie,We appreciate you taking the time to share your feedback with us. Our team strives to provide an exceptional experience for all our guests. Should you have any further comments or concerns, please reach out to our management team directly for assistance.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
I liked it but --- person should be able to adjust thermostat. And maybe leave some sort of information about things in motel.
But i would stay again
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello iola,We appreciate your feedback and are glad to hear you would stay with us again. For any future stays, please reach out to our team with any temperature adjustments needed, and we will do our best to assist. Thank you for considering us for your future visits.
