Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Charming hotel in La Mariscal
Publié le 8 sept. 2019 sur HotelsCute room in a converted turn-of-the-century home. The owner is sweet and staff are on hand to make breakfast for you between 6:30 and 9:00 am (you just need to tell them when you will be awake). We were able to arrange for transport to and from the hotel. Nice decorative touches throughout the home and a lovely garden.
Small downsides: 1. The room we were in had stains on the carpet and mildew in the shower -- both things that can be fixed, and weren't overwhelming negative factors. 2. I was asked multiple times to settle the bill -- upon arrival, the morning after arrival, the afternoon after arrival, the morning of departure. Each time I asked if now or later would be fine, and was told "whenever is fine!" but then asked again. It would be more reasonable to either request payment upfront (at the time of reservation) or else at the time of departure -- or else let guests making reservations know that payment is due at check-in. I settled the bill twice because of additional transport costs incurred, once in cash because the credit card machine was nonfunctional.
Overall, a nice restful stay in the middle of a busy, active part of Quito. The hot water bottles at bedtime were a nice touch!
Commentaires de Gestion de l’hôtel
9 sept. 2019 par City Art Silberstein, Gestion de l’hôtel
Thank you very much for your comments. We are very happy to know that you enjoyed your stay while you were in Quito. We will share this comment with everyone who makes up the hotel to improve our services and we hope you can visit us again.
par un voyageur
Publié le 9 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2019 par City Art Silberstein, Gestion de l’hôtel
Dear guest, Thank you very much for your comments, we are pleased that you enjoyed your stay at the hotel and if you return to Quito you will choose us again.
par un voyageur
Publié le 28 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2019 par City Art Hotel Silberstein, Gestion de l’hôtel
Thanks for staying with us! Your opinion is very important to us.
par un voyageur de Ormond Beach
Publié le 23 mai 2019 sur Expedia
Great location and friendly staff owner extended stay when flight was delayed at no charge
Commentaires de Gestion de l’hôtel
26 mai 2019 par Anonymous, Gestion de l’hôtel
Dear guest, Thank you very much for your comments, we are pleased that you enjoyed your stay at the hotel and if you return to Quito you will choose us again.
par un voyageur
Publié le 6 avr. 2019 sur Expedia
Amazing decor and comfortable beds! The owner is very nice and meticulous about all the details in the rooms - I would definitely recommend this hotel!
Commentaires de Gestion de l’hôtel
6 avr. 2019 par Andrea, Gestion de l’hôtel
Dear , We appreciate your comments, these help us to continue providing a good service, we hope they come back soon.
par un voyageur
Publié le 17 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2019 par Andrea, Gestion de l’hôtel
Dear Steven,
We appreciate your qualification, please if you could tell us your experience, which was what you like and what you do not, as this helps us to improve continue to provide a good service.
par un voyageur de Ottawa
Publié le 14 févr. 2019 sur Expedia
City Art Hotel is within a 15 min. walk to the craft market and park, and right in the heart of the hip restaurants, although it is on a quiet street. The owner made us feel very welcome, organizing a charming birthday pudding and helping us get a ride to the airport. The rooms are elegant and the beds are very comfortable. Although there is no elevator, the staff are very helpful. The breakfast, in an atrium overlooking the neighborhood, was beautifully laid out and delicious.
Commentaires de Gestion de l’hôtel
17 févr. 2019 par Andrea, Gestion de l’hôtel
Dear Sharon,
We appreciate your comments, these help us to continue providing a good service, we hope they come back soon.
par un voyageur
Publié le 9 févr. 2019 sur Expedia
Fabulous staff. Very charming. Nice location. Excellent breakfast.
Commentaires de Gestion de l’hôtel
13 févr. 2019 par Andrea, Gestion de l’hôtel
Dear Steven Brink, Thanks for staying with us, we hope you will fly soon! Your opinion is very important to us.
Recommandé
pour Tout le mondepar un voyageur de Landrum, SC
Perfect location . Great manager.
Publié le 27 nov. 2017 sur ExpediaSurrounded by bars and restaurants. Manager was very helpful and accommodating.
Commentaires de Gestion de l’hôtel
27 nov. 2017 par City Art Hotel Silberstein, Gestion de l’hôtel
Thank you very much Ken for your comments, we are glad you enjoyed your stay at the hotel.
par un voyageur
Publié le 14 mai 2017 sur Hotels
Great area and very nice hotel. Friendlt staff were very helpful in arranging rides to and from Airport. Area, unlike many parts of Quito, is safe to walk to restaurants and bars. However, it was a little loud at night because of proximity to nightlife. We felt so cozy in our comfortable room though, especially with the hot water bottles they brought us to put into bed with us. Would recommend!
Commentaires de Gestion de l’hôtel
17 févr. 2019 par Andrea, Gestion de l’hôtel
Dear Anonymous, We appreciate your comments, these help us to continue providing a good service, we hope they come back soon.
