Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 nov. 2023 sur Expedia
Great check in process, very friendly and helpful staff, even for a late arrival.
par un voyageur
Cold water showers & attitude from staff
Publié le 17 nov. 2023 sur HotelsRun down place with lots of creepy religious art. No hot water multiple mornings. Lousy breakfast included. Condescending front desk staff.
Commentaires de Gestion de l’hôtel
19 nov. 2023 par Paola, Gestion de l’hôtel
Thank you for your feedback. We always strive to improve, so we appreciate your comments. We apologize if you were not pleased with the religious artwork of the "Escuela Quiteña", which are historically significant work. As for breakfast, we would have appreciated receiving your feedback earlier, so that we could have addressed any issues and improved your experience. We also apologize for the inconvenience caused by the hot water problem on that day. We have taken corrective action to ensure that such incidents do not occur in the future.Best regards,
par un voyageur
Fantastic People
Publié le 9 nov. 2023 sur HotelsEverything was great, really enjoyed my stay.
par un voyageur
Publié le 27 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Augusto , Gestion de l’hôtel
Dear Mr. Michaud,Thanks for your positive score, we are very proud of it, so we will continue giving excellent service to our future guests. Have a nice day
par un voyageur
Publié le 17 avr. 2023 sur Expedia
par un voyageur
Publié le 19 mars 2023 sur Hotels
par un voyageur
Publié le 24 févr. 2023 sur Expedia
The rooms are spacious and well decorated. We’ve stayed here 3 times and especially like the rooms on the top floor that have patios facing the mountains. There’s no elevator so it’s a hike to the fourth floor. The staff always helps us with our luggage.
par un voyageur
Publié le 16 févr. 2023 sur Expedia
Great room and staff. This is our second stay and we’re looking forward to returning.
par un voyageur
Publié le 10 févr. 2023 sur Expedia
par un voyageur
Publié le 4 févr. 2023 sur Expedia
Very friendly staff and complete facilities