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La Palma Polo Hotel

4.0 star property
Family-friendly 4-star hotel with 2 outdoor pools

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Photo gallery for La Palma Polo Hotel

Deluxe Double Room, Garden View, Garden Area
Exterior
Royal Suite, Garden View, Ground Floor | Private kitchen
Interior
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Kitchen
  • Room service

Explore the area

Map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179
  • Atahualpa Olympic Stadium
    ‪32 min drive‬
  • Parque La Carolina
    ‪32 min drive‬
  • Quicentro Shopping
    ‪33 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪50 min drive‬

Room options

View all photos for Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area

  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

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About the area

Puembo

Puembo retreat .Within 12 miles (20 km) of this hotel, you'll find Ilaló and Scala Shopping Mall. Cumbaya Park and Paseo San Francisco are within 12 miles (20 km).

What's nearby

  • University of San Francisco Quito Campus - 25 min drive - 19.0 km
  • General Rumiñahui Coliseum - 32 min drive - 25.5 km
  • Atahualpa Olympic Stadium - 32 min drive - 28.4 km
  • Parque La Carolina - 32 min drive - 28.8 km
  • Quicentro Shopping - 33 min drive - 30.5 km

Getting around

  • Chimbacalle Station - 45 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 50 min drive

Restaurants

  • ‪Amazonia Café - ‬27 min drive
  • ‪TGI Fridays - ‬27 min drive
  • ‪Juan Valdez Café - ‬27 min drive
  • ‪CasaRES Steak House - ‬27 min drive
  • ‪Guacamole Grill - ‬27 min drive

About this property

La Palma Polo Hotel

Family-friendly 4-star hotel with 2 outdoor pools
La Palma Polo Hotel offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 301 square feet (28 square meters) and includes a conference center. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly La Palma Polo Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Puembo hotel.

  • 1 floor
  • 12 guestrooms or units
  • 5 buildings
  • 3 bars or lounges
  • 301 sq ft of conference space
  • 28 sq m of conference space
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
La Palma Polo Hotel offers 12 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to patios. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Puembo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

LUM has 3 treatment rooms including rooms for couples. Services include massages. The spa is open select days.

Languages

English, Spanish

Similar properties

Exterior

Hotel Rincon de Puembo, BW Signature Collection

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 254 reviews
The price is CA $136
CA $154 total
includes taxes & fees
Apr 13 - Apr 14
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Pilates classes
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE
QUITO POLO CLUB S.A Hotel Puembo
QUITO POLO CLUB S.A Hotel
QUITO POLO CLUB S.A Puembo
QUITO POLO CLUB S.A
QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL
La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo

La Palma Polo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 133 out of 172 reviews
Rating 8 - Good. 25 out of 172 reviews
Rating 6 - Okay. 5 out of 172 reviews
Rating 4 - Poor. 2 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.
Stayed 1 night in Dec 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at Las Palmas. They host parties until 2 a.m. The music was so loud my room was shaking. Truly a miserable experience.
Stayed 2 nights in Dec 2024

8/10 Good

Miao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anna, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure heaven!
One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel
It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg - stunning!
Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Edenic Gem!!
Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Stayed 1 night in Jan 2024

4/10 Poor

Lucia

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible experience
Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street. When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains. The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023

10/10 Excellent

Monica, Lake Tapps

Stayed 1 night in Oct 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023

10/10 Excellent

Juan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Daniel, DPO AA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Travelled with family
Everything was amazing. Staff extra friendly and incredibly helpful. Its a treck to get your bags to the room, but the folks met us to take our bags for us. The rooms were immaculate and incredibly comfortable and the views were AMAZING! Will definitely stay again! Thank you all so much!
Stayed 1 night in May 2023

10/10 Excellent

ROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching and speaking with owners and trainers of dressage horses was an unexpected bonus !
Stayed 2 nights in May 2023

10/10 Excellent

Andres

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2023