Note fondée sur 131 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Nezaket Gasimova, Gestion de l’hôtel
Dear Valued Guest,Thank you for rating Shahdag Mountain Resort!We are looking forward to welcoming you back at our resort.Warm Regards,Shahdag Mountain Resort
par un voyageur
Publié le 28 juill. 2024 sur Expedia
All amenities are good. Staff are helpful and guide you.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Nezaket Gasimova, Gestion de l’hôtel
Dear Guest,Thank you for taking time to post your review about our hotel. We are happy that you enjoyed your stay and had shared your experience with future travelers and guests. We are looking forward to welcoming you back at Shahdag Hotel & SPA.Sincerely,Shahdag Hotel & Spa
par un voyageur de Dammam
Publié le 22 juill. 2024 sur Expedia
Perfect for holiday makers with abundant scenic views and several recreational activities to experience.
Staff and services were high standards and worthy of applaud.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Nezaket Gasimova, Gestion de l’hôtel
Dear Guest,Thank you for taking time to post your review about our hotel. We are happy that you enjoyed your stay and had shared your experience with future travelers and guests. We are looking forward to welcoming you back at Shahdag Hotel & SPA.Sincerely,Shahdag Hotel & SPA
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Nezaket G., Gestion de l’hôtel
Dear Mohammed,Thank you for rating Shahdag Mountain Resort!We are looking forward to welcoming you back at our resort.Warm Regards,Shahdag Mountain Resort
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Only advantage is location. Service is terrible and hotel is just artificial.
My bathroom was flooded all over and they took over 1.5 hrs to send someone and an hour to clean it. It stinked all night though.
Breakfast had limited vegetarian options and our orders were ignored!
Room service steward demanded tips as a right! - lacked etiquettes!
Reception checkout experience was too cold and no one even offers here to drop the luggage to the car. Even my kid had to scroll her own luggage in a so call 5 star luxury hotel! Not recommended at all. Stay in BnBs or other hotels.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nezaket Gasimova, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for your feedback. We regret if service attitude was perceived as lower than expected, however, we will take all needed actions to improve that part of the hotel. Please kindly rest assured that your comments will definitely be of great help in further improvement of our service quality and training the team members. Thank you once again and we are looking forward to welcome you back to Shahdag Hotel & SPA! Sincerely,Shahdag Hotel & Spa
par un voyageur
Publié le 18 mai 2024 sur Hotels
First day the weather was sunny and sometimes partly cloudy. Second day the fog covered the whole region, so we could not achieve our excursion point like water falls in the Lazza Village ets... and also we couldn't continue to enjoy the marvelous views around the hotel.
There was like in a fair tail. Advice to everyone.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Nezaket Gasimova, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for being our guest at Shahdag Hotel & SPA!We appreciate that you have taken the time to share your comments.We look forward to having you back again.Sincerely,Shahdag Hotel & Spa
par un voyageur
pool is out of service
Publié le 21 avr. 2024 sur Hotelswe were disappointed than pool is out of service. We purposely booked SPA to visit pool. Instead of pool administration offered free of charge using of kanat road, funicular
