Note fondée sur 308 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Quiet and clean
Publié le 15 avr. 2022 sur HotelsSuper clean , full breakfast , wifi great in room . Seems renovated. Great seats for free breakfast. Had a pool and gym but did not have time try them
Commentaires de Gestion de l’hôtel
16 avr. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you so much for your kind words. I'm so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon.
Sincerely,
Hotel Manager
par un voyageur
Publié le 1 nov. 2024
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Shaunna,Thank you so much for your amazing four-star rating! We are thrilled you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Erik,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marcus,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Game weekend, one staff person, over 1 hour wait to check check in. Keys not working, staff person overwhelmed. Owner of hotel doesnt care just raises rates for game weekend.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jennifer,We are truly sorry to hear about the issues you encountered during your game weekend stay. The long wait time, problems with your keys, and the staff being overwhelmed are not acceptable, and we understand how frustrating this must have been. We’re also sorry to hear about your concerns regarding pricing and service. We will address these issues with our team to ensure improvements are made.Sincerely, Hotel Manager
par un voyageur
Publié le 1 juill. 2024 sur Hotels
I've been staying here yearly for the past decade, but absolutely no more. It's been sliding downhill, and now it's no better than a run-down motel on the side of the road. The promo photo looks great but ti's just a facade. I predict this will close down permanently in no time especially with a few new hotels that have been built in the immediate area.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are sorry to hear about your disappointment after being a loyal guest for so long. It's disheartening to hear that the property has not maintained its standards and that your recent experience fell short of expectations. Your feedback is valuable, and we will address these concerns with our team to improve our service and facilities. We appreciate your patronage over the years and regret that we've lost your trust.Sincerely, Hotel Manager
par un voyageur
Publié le 2 juin 2024 sur Hotels
Extremely comfortable beds and overall cleanliness made for an enjoyable stay. Amazing old building in the process of slow renovation. Friendly owners.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Saul,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed your stay with us and found our beds exceptionally comfortable! Our commitment to cleanliness and ongoing renovations are aimed at providing the best possible experience for our guests. It's wonderful to know that you appreciated the charm of our old building and the friendliness of our owners. We hope to welcome you back again soon!Sincerely, Hotel Manager
par un voyageur
Ok place to stay.
Publié le 8 mai 2024 sur HotelsNice staff. clean room. reasonable price.
HVAC unit needed service, slight smell, loud.(which you get at alot of motels) you could tell was not cleaned/serviced in a while. and shower drain was very slow.
After submintting review on quality inn I was emailed after, thanking me for review and said they will be working on resolving the issues i pointed out.
other than that was a safe, clean place to stay.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Aaron,Thank you for your detailed feedback and are pleased to hear that you found our staff nice, the rooms clean, and the prices reasonable. However, we apologize for the inconvenience caused by the HVAC unit and the slow shower drain. Rest assured, we take your concerns seriously and are actively working to address these issues to improve the overall guest experience. We hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Greisy,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Edwar,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
