Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2019 sur Expedia
Etablissement magnifique, très confortable , très calme .
A 20 mn de voiture du centre de Ragusa
par un voyageur
Publié le 19 août 2021 sur Expedia
Struttura bellissima e ben curata, gestita dalla titolare una signora disponibile e gentile, sempre attenta per qualsiasi necessità.
La consiglio a occhi chiusi.
par un voyageur
Publié le 15 août 2020 sur Expedia
Muy bonito en la foto pero un poco apartado, desde mi punto de vista no merece la pena.
par un voyageur
Publié le 7 août 2020 sur Expedia
Un posto immerso nella campagna dove si respirava un'aria di pace, se non fosse stato per piccole mancanze delle camere e perché si sono messi a fare lavori per due giorni senza avvertirci sarebbe stato perfetto.
Commentaires de Gestion de l’hôtel
7 août 2020 par Proprietario, Gestion de l’hôtel
Buongiorno,potrebbe spiegarci i disagi che avete patito dallo svolgersi di questi " lavori"?
E quasi sono queste mancanze delle camere? Ammesso che lei avrebbe soggiornato semmai in una sola camere e non nelle altre 5 restanti presenti in struttura?
par un voyageur
Publié le 29 juill. 2020 sur Hotels
par un voyageur
Publié le 17 févr. 2020 sur Expedia
Betten waren gut ,Dusche auch ,großes Zmmer! Kleiner Schrank,
par un voyageur
Publié le 7 févr. 2020 sur Hotels
par un voyageur
Publié le 12 juin 2019 sur Expedia
Peaceful and very clean. Just like the photos . Staff very helpful .
par un voyageur
Tutto bene
Publié le 29 sept. 2018 sur HotelsOttima struttura
Recommandé
pour Tout le mondepar un voyageur de London
Good and quiet place not far from Ragusa
Publié le 12 juill. 2018 sur Expedia
Pour : Pool, the building architecture, the landscaped gardens
Contre : Breakfast, personnel presence
Emplacement : Ragusa Ibla, Marina di Ragusa, Punta Secca, Castello di Donnafugata
The Casale 1821 is a well presented hotel along a main road to Ragusa. Driving to get there is not picturesque and the high voltage electricity pylons may put you off at first, but once you are inside the facilities, the casale feels luxurious and very well presented. Rooms are tidy and comfortable, although some of the finishings (e.g. floors and furniture) do not have the 'rustic' and sturdy feel that the building itself shows.
I gave a lower ('OK') rating to the staff not because they did not try to be nice or helpful. In fact, the host Lucio was very nice and did everything he could to make our stay more pleasant. However, we felt that at times there was no one from the hotel to ask questions related to our stay, or to help us out. In a nutshell, we would have liked more presence of the owners or personnel in the core hours.
While the pool and the facilities were nice and functional, we felt that breakfast was below standards and expectations. We expected that such hotel would focus on local produce, freshly home baked cakes, local jams, bread, etc. Moreover, the breakfast room was practically self-service and unattended, and the facilities for hot drinks were not adequate (in particular to make cappuccino).
So overall we had a nice and pleasant stay, but we felt that something can (and I'm sure will) be improved to make it perfect.
