Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur HomeAway
par un voyageur
A cozy home in an undeveloped paradise
Publié le 1 sept. 2024 sur HomeAwayFantastic island, welcoming house and managers always available to solve the problems that may arise.
Obviously consider that you are on an undeveloped island where everything is more laid back and the things move slower in an area with a lot of land,bushes and many dirt roads without streetlights.
Towards sunset the sand flies will keep you company swimming in the pool and leaving on your legs an indelible memory of the island with many bites.
Often there can be no electricity and this also means being left without water in the house,but after a couple of hours everything is resolved. It can happen that the inefficiency of the electricity supplier sometimes creates overvoltages to the network that can cause damage to both your devices and those inside the house (e.g. air conditioners) and if this happens during the weekend take into account that, despite the efficiency and industriousness of the property managers, the problem will not be resolved before 4-5 days. Don't try to complain to the owners because they will tell you that this is what can happen when you are in these beautiful but underdeveloped islands.
However,if I could I would pay this price again tomorrow to experience this magnificent island again.
Briana and her sister are excellent managers who always know how to give the right advice and try to be available to solve problems. However, they could sometimes be less business women and more women of heart when their guests are in an emergency situation.
par un voyageur
Loved our stay
Publié le 23 juill. 2024 sur HomeAwayWe had such a nice time in sugar apple during our trip to Eleuthera. The location is ideal and the beaches are beautiful. The host were very helpful. We had a pressing question and they responded immediately and were able to answer. The house is roomy and was perfect, for the four of us, we would definitely stay again Wes and Mario loved hidden beach the most and spent so much time snorkeling.
par un voyageur
Wonderful stay at Sugar Apple
Publié le 7 juill. 2024 sur HomeAwayWe spent a week at Sugar Apple and loved it! The location is great if you want to explore the entire island and it's very close to Rainbow Bay Beach, one of our favorites. The house itself is laid out well, with three separate bedrooms, two bathrooms, and a nice kitchen area and living room. It was perfect for our family of four, which includes two teenage boys. The pool is wonderful (and well-maintained), and we used it often after our daily adventures. The host was very responsive to a minor water problem, which was resolved almost immediately. We will definitely consider staying at Sugar Apple again when we return to Eleuthera. Highly recommended.
par un voyageur
the host is not cooperative
Publié le 1 mai 2024 sur HomeAwayWe tried to cancel at the last minute having no possibility to be at the rental and once the card was processed, it was no longer the host’s problem, did not even answer my messages. Very disappointed, I use VRBO often and this was not good management. We’ll be on the island again next year but never booking there again even if it looked great on the pictures.
Commentaires de Gestion de l’hôtel
7 mai 2024 par VrboOwner, Gestion de l’hôtel
We were so appalled by the lies told in your review, we have had to pause before responding. You booked a rental with a strict cancellation policy. You agreed to that policy when you booked. You did not even email to inform us you were not coming to the house until almost check in time (even though you had known since 1pm that your appointment was cancelled). Instead of staying at the rental booked, you chose to return to Spanish Wells, Eleuthera – you were not on a cancelled flight. You were in Hatchet Bay 10mins from the rental and chose to return back to another settlement in Eleuthera.. We responded in about 30mins advising you to cancel the reservation through the website. You claimed that the website would not let you cancel and that you only wanted to pay for 1 night of your booking. We advised again that you needed to cancel through the site that we could not cancel it for you. You again wrote back that you could not cancel it on your side as there was no where on vrbo side for you to do so. We wrote back yet again that the cancellation is from the guest side and if you could not somehow see the cancellation link, to contact Vrbo customer service directly to assist you in finding their cancellation link on your reservation page. Your response again was that the link was there but you could not cancel from your end and get a refund and you wanted a refund. As you did not get a refund BASED ON THE CANCELLATION POLICY YOU AGREED TO AT BOOKING, you chose to leave a poor review in which you LIED and claimed we never responded even though we responded multiple times.
par un voyageur
Great Time
Publié le 9 avr. 2024 sur HomeAwayPerfect location for exploring the island!
Commentaires de Gestion de l’hôtel
7 mai 2024 par VrboOwner, Gestion de l’hôtel
Thanks for being great guests.
par un voyageur
We loved it!
Publié le 31 mars 2024 sur HomeAwayLocation was cfntral to most places. Thehview of Atlantic is much closer yhan pics on VRBO and is spectscular. The pool was wonderful for wuick cool c owns. This e a s a vacation of a lifetime. Highly recommend this property.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for being such awesome guests.
par un voyageur
Beautiful
Publié le 28 févr. 2024 sur HomeAwayFamily vacation. The house was everything we needed. The washer and dryer was a huge plus. Thank you!
par un voyageur
Spacious
Publié le 7 févr. 2024 sur HomeAwayThis property worked well for our family of 5. Very spacious and our kids loved having the pool. We also LOVED that rainbow bay beach was close by. Contact with the owner was great and they even allowed us to drop suitcases off during cleaning so we didn't have to leave them in our vehicle while we explored beaches. Would stay again.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for being great guests.
par un voyageur
Wonderful spot!
Publié le 3 févr. 2024 sur HomeAwayBeautiful house with plenty of room for everyone! Hosts were very quick to respond to any questions and requests. The views are incredible and walking down to hidden beach for sunset was easy and beautiful! Pool was a very nice bonus to a great house!
Commentaires de Gestion de l’hôtel
7 avr. 2024 par VrboOwner, Gestion de l’hôtel
Glad you had a great stay. You are welcome back anytime.
