Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
3,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Belle chambre mais accueil problématique

Publié le 7 févr. 2020 sur Hotels
Chambre parfaite, propre, grande digne de 4 étoiles mais accueil lamentable, réception antipathique totalement non professionnelle: ils ne retrouvaient pas notre réservation et le problème a duré des heures. Soirée gâchée, il a fallu téléphoner en France, que la France les appelle etc ...bien des tracas !!
Commentaires de Gestion de l’hôtel
14 juin 2021 par Sambit Kumar, Gestion de l’hôtel
Dear Mr. Andre, Greetings from Hotel Singhania Sarovar Portico,Raipur. Firstly we will apologized you for the inconvenienced happened with you during your recent stay in our hotel. We thank you for taking time to share your specific observations & valuable feedback you have made during your stay, which will help us to improve our services. We would like to assure you that, all your observations will be addressed and remedial measures taken. We assure you to give our best service on your next visit. With Best Regards Sambit Kumar General Manager
5 sur 5
par un voyageur de Leicester

Ce voyageur a laissé seulement une note Publié le 22 févr. 2023 sur Expedia
1 sur 5
par un voyageur

Publié le 13 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2022 par Sambit Kumar, Gestion de l’hôtel
Dear Guest, Greetings from Singhania Sarovar Portico Raipur ! We are distressed to read your review and learn that your experience was not at par to your expectations. We value your feedback and sincerely apologize for the inconvenience caused. This was just opposite to the kind of experience we want our guests to have. We do assure you that necessary measures would be taken to ensure that similar incident is not repeated again. With Best Regards, Sambit Kumar General Manager
5 sur 5
par un voyageur

Publié le 1 oct. 2021 sur Expedia
This is a beautiful hotel with lovely rooms and amenities. The staff are abundantly helpful, courteous, and provide exceptional service. I highly recommend this lovely hotel.
Commentaires de Gestion de l’hôtel
13 oct. 2021 par Sambit Kumar, Gestion de l’hôtel
Dear Mr.Amit Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with the Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team member, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 sept. 2021 sur Hotels
4 sur 5
par un voyageur

Publié le 17 déc. 2020 sur Expedia
Nice stay. All facilities are good. Clean and neat. They did not sanitize my luggage
Commentaires de Gestion de l’hôtel
14 juin 2021 par Sambit Kumar, Gestion de l’hôtel
Dear Guest, Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team members, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager
5 sur 5
par un voyageur

Publié le 3 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2021 par Sambit Kumar, Gestion de l’hôtel
Dear Guest, Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with the Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team members, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager
5 sur 5
par un voyageur

Good hotel but confirm with hotel on complimentary

Publié le 2 févr. 2019 sur Hotels
It was really a very nice hotel.stay ,service and ambience were very good. Visitors are advised to confirm with respective hotel on issues like checkout time ,airport pickup/drop and complimentary breakfast as they may vary from your understanding while booking on sites like hotels.com as they are ambiguous and misleading. I have personally experienced above issues but front office staff addressed them.
Commentaires de Gestion de l’hôtel
6 févr. 2019 par kavita, Gestion de l’hôtel
Dear Narayana Rao, Greetings From Singhania Sarovar Portico Raipur!!! We are delighted that your visit matched your expectations and that you appreciated the services..We are glad that you had an overall pleasant visit and appreciated the dedication of our staff and the facilities of our hotel. Your comments are most gratifying and will be shared with the entire team. Looking forward to host you again in near future. Many Thanks once again !!! Regards, Kavita Bramhane Front Office Manager | Singhania Sarovar Portico, Near AIIMS Hospital | G. E. Road | P.O. Tatibandh | Raipur (C.G.) | Pin - 492 099 Mobile - +91 9285008401 | Board No.- +91 771 478 8888 fom@singhaniasarovarportico.com | www.sarovarhotels.com
3 sur 5
par un voyageur

Singhania-Sarovar Raipur- Average overall

Publié le 24 janv. 2019 sur Hotels
The hotel is quite far from airport and so not very accessible. The room are good but barely functional in terms of amenities . The staff is quite inexperienced and check in was quite slow. Food is expensive and not worthy of the price tags.
Commentaires de Gestion de l’hôtel
6 févr. 2019 par kavita, Gestion de l’hôtel
Dear Mr. Samir, Thank you so much for taking out the time to review us. I am glad to hear that you liked our room and your overall stay was good. I apologize for the inconvenience caused and we have taken your feedback very seriously. Looking forward to host you again in near future. Many Thanks once again !!! Regards, Kavita Bramhane Front Office Manager | Singhania Sarovar Portico, Near AIIMS Hospital | G. E. Road | P.O. Tatibandh | Raipur (C.G.) | Pin - 492 099 Mobile - +91 9285008401 | Board No.- +91 771 478 8888
5 sur 5
par un voyageur de Mumbai

Publié le 12 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2021 par Sambit Kumar, Gestion de l’hôtel
Dear Mr. Gaurav, Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with the Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team members, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager
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