Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2024 sur Expedia
None
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest, Greetings for the day!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Rajkot. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.Regards,Rajiv KumarRoom Division Manager
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Excellent!
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest, Greetings for the day!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Rajkot. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.Regards,Rajiv KumarRoom Division Manager
par un voyageur de thornton heath
Publié le 30 juin 2024 sur Expedia
great staff, clean room and good breakfast
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Amit Sangani, Gestion de l’hôtel
Dear Guest,Greetings from Fortune Park JPS Grand!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Rajkot. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.Regards,Amit SanganiGeneral Manager
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest, Greetings for the day!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Rajkot. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.Regards,Rajiv KumarRoom Division Manager
par un voyageur
Hotel to recommend and stay again.
Publié le 3 avr. 2024 sur HotelsThe stay was very good. We were pleasantly surprised to see the condition of the hotel. The rooms were clean and spacious. Staff courteous. Breakfast very good. Thank you Rahul for your attentiveness. Overall would love to stay again and recommend to friends.
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest, Greetings for the day!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Rajkot. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.Regards,Rajiv KumarRoom Division Manager
par un voyageur
Publié le 18 mars 2024 sur Expedia
Hotel lobby dark aaand dull. Cleanliness not up to par. Staff very friendly and good.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest, Greetings from Fortune Park JPS Grand!!!I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experiences at Fortune Park JPS Grand Rajkot. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal service standards. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Rajiv KumarRoom Division Manager
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest, Greetings for the day!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Rajkot. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.Regards,Rajiv KumarRoom Division Manager
par un voyageur de ATHENS
Publié le 23 janv. 2024 sur Expedia
THE POSITION IS GOOD BUSINESS WISE. OTHER THAN THAT WITHIN STANDARDS.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest, Greetings for the day!!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Rajkot. I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Park JPS Grand, it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.Regards,Rajiv KumarRoom Division Manager
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Does not look like 5 star hotel. Should be 3 or maximum 4 star. Electric supply goes frequently, no generator. 2 tea bags, two towels, one tooth brush! You will have to ask if you need more. No iron/ironing board in room.
Only good thing is that staff is very polite and helping.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
The property is satisfactory and food is good too. The only one big complaint we had was about a front desk guy who was coughing his guts out at the front desk. It was disgusting. Finally we had to let him know to at least wear a mask his cough was so bad or take a few days off. He ignored our suggestion and kept infecting everyone around him with cough sputum everywhere around him. I think he had TB or Covid.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Guest,It was a pleasure having you stay with us at Fortune Park JPS Grand, Rajkot.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. We regret the inconvenience you have experienced at front desk. Appropriate measures have been taken to address this situation. We can assure you that we place a priority on our team's health status. I would additionally request you to treat this as an isolated incident and not a reflection our normal services. We hope for another opportunity to serve you to better showcase our high levels of hospitality and commitment to the wellbeing of our guests.Regards,Rajiv KumarRoom Division Manager
