Note fondée sur 716 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Great room! Super clean!
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Andrea,Thank you for taking the time to share your feedback about your recent stay at the Durham Marriott City Center. It means a lot to us to hear that you had a great experience and found your room to be super clean.Maintaining cleanliness is one of our top priorities, and our housekeeping team works diligently to ensure that all rooms are spotless and welcoming for our guests. We understand that a clean and comfortable room is essential for a pleasant stay, and we're delighted to know that we met your expectations in this regard.We appreciate your kind words and are glad that you enjoyed your time with us. Should you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to us. We're here to help. Thank you once again for choosing the Durham Marriott City Center. We look forward to welcoming you back for another exceptional stay in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Bobby,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a wonderful experience during your stay at the Durham Marriott City Center!Your rating of 5 out of 5 speaks volumes about your satisfaction, and it truly means a lot to all of us here. Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are glad that we were able to meet your expectations.We hope that you enjoyed our comfortable accommodations, and that our dedicated staff was able to assist you with any needs or queries you had throughout your stay. We continuously strive to deliver exceptional service, and it is great to know that our efforts did not go unnoticed.Once again, thank you for choosing the Durham Marriott City Center. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Sorien,Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are glad to hear that you had a positive experience during your stay at the Durham Marriott City Center. Your rating of 4 out of 5 indicates that overall, you had a great experience with us. We strive to provide excellent service to all our guests, and we are thrilled to know that we met your expectations.Once again, thank you for choosing the Durham Marriott City Center. We look forward to welcoming you back in the future for another memorable stay.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Tina,Thank you so much for taking the time to rate our hotel with a perfect 5 out of 5 score! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us at the Durham Marriott City Center.At the Durham Marriott City Center, we strive to provide exceptional service and make each guest's stay memorable. Your positive review reassures us that we are on the right track. We are delighted that you were satisfied with our services and amenities.If you have any future plans to visit us again, please do not hesitate to reach out to our friendly staff for any assistance you may need. We are always available to ensure that every aspect of your stay is enjoyable and comfortable.Thank you once again for your kind words and for choosing the Durham Marriott City Center. We look forward to welcoming you back in the near future!
par un voyageur
GREAT
Publié le 6 sept. 2024 sur HotelsThe location is the best! It is central and one could go into any direction. It is in close proximity to many local eateries and bistros. However, the rooms are clean and spacious. The physical plant itself is clean, and the decor is awesome! The bonus--the staff is very professional and friendly. Everyone I encountered asked what they could do to make our stay better. I would higly recommend this property to anyone who needs a good hotel in a safe neighborhood. Again, an excellent location!!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear C. Elizabeth,Thank you for choosing to stay at the Durham Marriott City Center and for taking the time to share your experience with us. We truly appreciate your kind words and valuable feedback. It brings us great joy to hear that our hotel's location was a highlight for you. We strive to provide a central and convenient location for our guests to explore in any direction. Being close to local eateries and bistros is definitely a plus, allowing our guests to enjoy a variety of dining options nearby. We are also glad that you found our rooms to be clean and spacious. Maintaining a comfortable and welcoming environment for our guests is a top priority for us. It's wonderful to know that our physical plant is clean and that you enjoyed the awesome decor as well. Furthermore, our team takes immense pride in delivering a high level of professionalism and friendliness to ensure our guests have a pleasant stay. It's heartwarming to hear that everyone you encountered went above and beyond to make your stay even better. We will make sure to share your kind words with our staff.Thank you for choosing the Durham Marriott City Center. We hope to have the pleasure of hosting you again in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Hilda,Thank you so much for taking the time to share your feedback with us. It's always a pleasure to receive a 5 out of 5 rating from our valued guests like yourself!We strive to provide exceptional service and ensure that each guest has a memorable stay with us. Your positive feedback reinforces our commitment to delivering the best experiences possible.If there's anything specific you particularly enjoyed during your stay, please let us know. Your feedback is essential for us to understand what we are doing right and how we can continue to improve.Once again, thank you for choosing the Durham Marriott City Center, and we look forward to welcoming you back for another wonderful stay!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Super close to the Durham Bulls stadium!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Darren,Thank you for taking the time to leave your review about your recent stay at our hotel. I'm glad to hear that our hotel's proximity to the Durham Bulls stadium worked well for you!We understand that location is an important factor when choosing a hotel, and we take pride in our convenient location near popular attractions like the Durham Bulls stadium. It's great to know that you found our hotel's proximity to be a highlight of your stay.Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Nice location but room was not clean enough.Behind the chair on the floor was jacket left probably by previous guests.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Iwona,Thank you for taking the time to share your feedback about your recent stay at the Durham Marriott City Center. We appreciate hearing from our guests as it helps us to continuously improve our services.We're glad to hear that you enjoyed our hotel's nice location. Being situated in a prime area is definitely a plus for our guests to easily access various attractions and amenities.However, we sincerely apologize for the cleanliness issue you encountered in your room. It is disappointing to learn that the area behind the chair was not clean enough and that a jacket was left there. Please be assured that we have already addressed this with our housekeeping team to ensure that such oversights do not happen in the future. We greatly value cleanliness and will take extra measures to ensure our guests experience a spotless environment during their stay.Thank you again for sharing your feedback with us. We hope to have the chance to welcome you back to the Durham Marriott City Center in the future and provide you with a flawless stay.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Oliver,Thank you for taking the time to leave a review about your recent stay with us at the Durham Marriott City Center. We appreciate your feedback and are glad to hear that you had a great experience overall. Our team strives to provide excellent service and create memorable moments for our guests, and it's always rewarding to see that our efforts have paid off. We take pride in ensuring that every guest feels comfortable and well taken care of during their stay.Once again, thank you for your kind words. We look forward to welcoming you back to the Durham Marriott City Center in the future.
par un voyageur
Publié le 19 août 2024 sur Expedia
good
Commentaires de Gestion de l’hôtel
20 août 2024 par Alexandra - Front Desk Supervisor, Gestion de l’hôtel
Dear Yutaro, Thank you for taking the time to share your feedback about your recent stay with us at the Durham Marriott City Center. We greatly value all feedback from our guests, as it helps us to continuously improve our services.I'm glad to hear that you had a good experience during your stay. We strive to provide a comfortable and enjoyable stay for all our guests, and it's rewarding to know that we were able to meet your expectations.If there's anything specific that you particularly enjoyed during your stay, please let us know. We would love to hear more about your positive experience so that we can continue to provide the same level of service to all our guests.Once again, thank you for your review. We hope to have the opportunity to welcome you back to the Durham Marriott City Center in the near future.
