Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Hotels
It was a great place but rooms and pool are very dated. For the price, we could have stayed some where newer.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par manager, Gestion de l’hôtel
Dear Stephanie,Thank you for sharing your feedback and for the kind rating! We are thrilled to hear that you enjoyed your stay with us. Your comments about the rooms and pool are appreciated, as they help us understand areas for improvement. We strive to provide a great experience for our guests, and your insights are invaluable. We value your patronage and hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely, Sachin Shourie General Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Unlike other Embassy's the upgraded "Premium Suite", includes only one day of the snack amenities. We had a 3-day stay so for $120 more, we only received 4 cans of random flavors of soda. Its cheaper to get a regular room and buy your own. Otherwise, the property was clean, breakfast was good and the rooms were clean and we received turn over service daily. I would stay again of course without the premium package.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par manager, Gestion de l’hôtel
Dear Genese,Thank you for taking the time to share your thoughts with us! We appreciate your feedback about the Premium Suite and understand your concerns regarding the snack amenities. It is great to hear that you enjoyed the cleanliness of the property and the quality of our breakfast. Our team is committed to providing excellent service, and we are glad you appreciated the daily turnover service. We would love to welcome you back again for another enjoyable stay, Sincerely, Sachin Shourie General Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Very clean n friendly
Commentaires de Gestion de l’hôtel
25 sept. 2024 par manager, Gestion de l’hôtel
Dear Eric,Thank you for choosing Embassy Suites by Hilton Raleigh Crabtree and for your wonderful review! We are delighted to hear that our hotel's cleanliness and the friendliness of our team made your stay exceptional. We endeavor to go above and beyond to ensure our guests have a memorable experience. Your compliments are not only rewarding but also encouraging. It was a pleasure having you, and we look forward to your next visit with us!Sincerely, Sachin Shourie General Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Dear Billy,We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Embassy Suites by Hilton Raleigh Crabtree! Sincerely, Sachin Shourie General Manager
par un voyageur de Oxford
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Dear Sherrie,Thanks for taking the time to share your rating. It is wonderful to hear you enjoyed your overall experience. We can't wait to host you again!Sincerely, Sachin Shourie General Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par manager, Gestion de l’hôtel
Dear Beth,Thank you for the fantastic rating of Embassy Suites by Hilton Raleigh Crabtree. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay with us. It was our pleasure hosting; we hope to see you again soon. Sincerely, Sachin Shourie General Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Manager, Gestion de l’hôtel
Dear Delaney,We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we are pleased that you had a pleasant stay. Thank you for choosing Embassy Suites by Hilton Raleigh Crabtree, and we look forward to another opportunity to welcome you back soon! Sincerely, Sachin Shourie General Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
It’s located close to my daughter
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Dear Kevin,Thank you for the kind review. We are pleased everything went great for you during your visit and that our location made it even better. Thank you for choosing Embassy Suites by Hilton Raleigh Crabtree, and we look forward to your next stay.Sincerely, Sachin Shourie General Manager
par un voyageur
Good stay, parking is an issue
Publié le 11 sept. 2024 sur HotelsNice stay, rooms clean and hotel services were very good. New $10/night parking is an issue, garage elevator not working for over a month, limited access to hotel from garage. Hotel shuttle vans block main drop off access and take up front hotel parking spots unnecessarily.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par manager, Gestion de l’hôtel
Dear Valued Guest,Thank you for your feedback and for highlighting our clean rooms and excellent hotel services. We are pleased to hear that you enjoyed your overall stay with us. However, we apologize for any inconvenience the parking fee may have caused. We have taken note of your comment regarding the parking elevator. Our goal is to provide the best value for your stay, and we truly appreciate your insights. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Raleigh! Sincerely, Sachin Shourie General Manager
par un voyageur
Bad/expensive in room entertainment options.
Publié le 9 sept. 2024 sur HotelsI was really disappointed with the entertainment situation. an additional $10 a day for music in a room with no radio. Only regular TV or inordinately expensive streaming options for TV viewing. Other hotels I have stayed in have had apps like netflix and youtube loaded for me to log into and use my account. Considering I was already paying an extra $27 for wifi I feel like that kind of thing is the least you can do.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par manager, Gestion de l’hôtel
Dear Jonathan,Thank you for your review! We are glad to hear you enjoyed your stay with us overall. However, we sincerely apologize for the disappointment regarding the entertainment options in your room. Your feedback about is valuable, and we will consider it as we work to enhance our guest experience. We appreciate your insights and look forward to welcoming you back for a seamless stay!Sincerely, Sachin Shourie General Manager
