Embassy Suites by Hilton Raleigh Crabtree

3.5 star property
3.5-star hotel near Crabtree Valley Mall

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Front of property - evening/night
In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Indoor pool, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • North Carolina State University
    ‪8 min drive‬
  • Lenovo Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

Suite, Accessible, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Suite

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

King, Premium Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite

  • 38 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Accessible, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 38 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

You may also like

About the area

Raleigh

Northwest Raleigh stay.With a stay at this Northwest Raleigh hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 6 miles (10 km) of William B. Umstead State Park. North Carolina State Fairgrounds and North Carolina State University are also within 6 miles (10 km).

What's nearby

  • Crabtree Valley Mall - 10 min walk - 0.9 km
  • North Carolina State Fairgrounds - 7 min drive - 7.1 km
  • North Carolina State University - 8 min drive - 7.2 km
  • Lenovo Center - 8 min drive - 7.8 km
  • Raleigh Convention Center - 11 min drive - 10.1 km

Getting around

  • Cary Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪Auntie Anne's - ‬14 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬13 min walk
  • ‪Kanki Japanese House of Steaks - ‬7 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Embassy Suites by Hilton Raleigh Crabtree

3.5-star hotel near Crabtree Valley Mall
Embassy Suites by Hilton Raleigh Crabtree offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites by Hilton Raleigh Crabtree. A free area shuttle within 2.00 mi is available. Parking is available for a fee.

  • 1 building
  • 225 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1988
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video-game consoles. 49-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Filipino, French, German, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 mi
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Embassy Suites by Hilton Raleigh Crabtree Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The bed was comfortable
Stayed 1 night in Mar 2025

6/10 Okay

LeVal

Travelled with partner
We could not access music channels and the staff seemed nonchalant about it and the shower water was cold our two days there… We extended our time a day… Also they may want to use real eggs for the omelettes

6/10 Okay

Derrick

Stayed 1 night in Feb 2025

6/10 Okay

Aundrea

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Thomas

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Can't say enough
The entire staff was amazing…friendly, professional, catering to our every need. We will be back.
Stayed 1 night in Jan 2025

2/10 Terrible

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had a very unexpectedly tough stay at this hotel. Our room was filthy and the bathtub had mold throughout (photo attached). There were about 20 young adolescents estimated from 12-14 years old running around the hotel completely without supervision. They continued to scream and yell and run up and down the stairs until around two am. We called multiple times to ask what could be done but it continued on. Shame on the parents who let this happen and shame on the hotel for allowing it to affect the other guests.
Stayed 1 night in Dec 2024

6/10 Okay

Theresa

Stayed 2 nights in Dec 2024

10/10 Excellent

Londen

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Janai, Quantico

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Nov 2024

10/10 Excellent

Kateia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

terry

Liked: Cleanliness
No review
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, great breakfast
Nice room, comfortable bed, clean
Stayed 1 night in Dec 2024

10/10 Excellent

Kisha C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2024

8/10 Good

Natacha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shortage on one lamp, broken bedroom doorknob.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff and overall stay! Love the location. Convenient for dining, shopping and access to downtown Raleigh & Raleigh-Durham International Airport. Also loved the ease of parking (parking garage) and as always, happy hour with 2 free beverages from the bar!
Stayed 2 nights in Oct 2024

2/10 Terrible

Tj

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I woke up at 3 AM and a man was standing in my room saying that he had the wrong wrong
Stayed 1 night in Dec 2024

10/10 Excellent

Jimmetric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how nice and quiet it was. It’s a great location and the rooms were nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Karlott

Liked: Staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2024

10/10 Excellent

Taneka

Stayed 2 nights in Dec 2024

6/10 Okay

Angela

Disliked: Staff & service
Hotel did not have the room described in reservation. Online says two queen beds but front desk claimed those don’t exist. Only kings with pull out couches. Not suitable for more than 2 people that like to share a bed. Not a good choice for sports travel with teammates sharing rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Markez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Unhappy with "who owns it"
I booked thru Hotels.com, a two- queen bed suite, however they gave me a suite with a king and a pull out couch.. That was frustrating, they didn't have one to switch and told me since I booked thru 3rd party, I should have called the hotel directly once i made the original reservation.... HUH?? SO, not sure if I should blame Hotels.com or Embassy Suites.. but either way, I did not sleep well on a fold out for 3 nights.. Perhaps Hotels.com can give me a credit on my account? I prefer using Hotels.com, but hate that I then need to call hotel to "make sure" what I reserve, is actually reserved???
Stayed 3 nights in Dec 2024