Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2019 par Milton Hamilton, CHA, Gestion de l’hôtel
Thank you!
par Pauline de Paris
Publié le 5 janv. 2014 sur Hotels
par un voyageur
Publié le 30 août 2024 sur Expedia
The stay was good. The pool is small but fun for kids and the hot tub was nice and clean. Room was very clean and quiet. Breakfast was good.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Melissa Mejia CGSP® , Gestion de l’hôtel
Hello Jamie,Thank you for your wonderful review! We’re delighted to hear that you and your family enjoyed your stay with us. It's great to know that the kids had fun at the pool and that you found the hot tub, room, and breakfast to your satisfaction. We strive to create a comfortable and enjoyable experience for all our guests, so your feedback means a lot to us.We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Crystal Paige-GM, Gestion de l’hôtel
Hello Hector Amos,Thank you for providing feedback about your recent experience at our hotel. We appreciate you taking the time to give us a 5 out of 5 rating. We look forward to your next stay with us!
par un voyageur
Publié le 28 août 2024 sur Hotels
Hotel is a pet friendly hotel and our room smelled of cat urine. Also they are remodeling the whole 3 floor. They put us on the second floor and they were heard banging and tapping. We ignored the banging and taping as we were well aware of the remodeling. Hotels.com warned us of the remodel. However, we did not need to set a wake up call as at 7:58AM they started working on the rooms above ours. My husband said that they heads up from Hotels.com stated that work was not to start until 10AM. Concerning that we just came down for a show, we would not seek out this location in the future.
Commentaires de Gestion de l’hôtel
29 août 2024 par Crystal Paige-GM, Gestion de l’hôtel
Hello Robert,Thank you for taking the time to share your recent experience at our hotel. We sincerely apologize that your stay fell short of expectations, particularly regarding the unpleasant odor in your room and the noise disruption from the renovations.We take pride in being a pet-friendly establishment, and it's unacceptable that your room had a lingering pet odor. We will be conducting a thorough inspection and implementing additional cleaning measures to ensure this doesn't happen again.We understand the frustration caused by the noise from the renovations. While Hotels.com did notify you of the remodeling, we deeply regret any miscommunication regarding the start time of construction work. We strive to minimize disruption to our guests and will ensure stricter adherence to the designated work schedule in the future.We appreciate your understanding of the ongoing renovations, but we also recognize that the noise may have significantly impacted your stay. Given the combination of the odor issue and the construction noise, we completely understand why you wouldn't choose our hotel again in the future.Thank you for your feedback. We value your business and are continuously working to improve the guest experience.
par un voyageur
Publié le 28 août 2024 sur Expedia
Very peaceful
Commentaires de Gestion de l’hôtel
29 août 2024 par Crystal Paige-GM, Gestion de l’hôtel
Hello Ralph,Thank you for writing about your recent stay with us. We appreciate all feedback and love to hear from our guests. We look forward to your next stay with us.
par un voyageur
Publié le 22 août 2024
Check-in was very easy and the staff were excellent. Room was very clean and the hotel was very quiet.
Commentaires de Gestion de l’hôtel
24 août 2024 par Melissa Mejia CGSP® , Gestion de l’hôtel
Hello Joshua,Thank you for taking time to complete our survey regarding your stay at Holiday Inn Express near NCSU! We are very pleased to hear all the kind things you had to say about the hotel and mostly about our staff. I will share this feedback with them and look forward to a chance to serve you again in the near future.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Crystal Paige-GM, Gestion de l’hôtel
Hello Keion,Thank you for this wonderful rating of your experience at our hotel. We appreciate your feedback and look forward to your next stay.
par un voyageur
Publié le 16 août 2024 sur Expedia
Clean and well-kept. Even though construction was going on, the customers were the priority.
Commentaires de Gestion de l’hôtel
17 août 2024 par Melissa Mejia CGSP® , Gestion de l’hôtel
Hello Amy,Thank you for taking the time to write a review about your recent stay at our Holiday Inn Express SW near NCSU. As always, we aim to make sure our guests are as satisfied with their stay as possible. I hope you will come stay with us again when your travels bring you our way!
par un voyageur
Publié le 14 août 2024 sur Expedia
Clean room, great breakfast and quiet considering the renovations that I was informed about happening at this time.
Commentaires de Gestion de l’hôtel
14 août 2024 par Crystal Paige-GM, Gestion de l’hôtel
Hello Jamie,Thank you for providing feedback about your stay. We appreciate you choosing our hotel and hope to see you again soon!
