Note fondée sur 383 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for your fantastic 10 out of 10 review! We are thrilled to hear that you had such an excellent experience during your stay with us.Providing outstanding service and a comfortable, enjoyable stay for our guests is our top priority, and your perfect rating means the world to us. Your kind words are a great motivation for our entire team.We look forward to welcoming you back in the future. If there is anything we can do to make your next visit even more memorable, please don't hesitate to let us know.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The room was very big and spacious. Everything looked nice and clean!
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay and found the room to be spacious, clean, and comfortable. It’s always wonderful to know when our guests are pleased with their accommodations.We hope to welcome you back again soon for another great experience!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for your fantastic 10 out of 10 review! We are thrilled to hear that you had such an excellent experience during your stay with us.Providing outstanding service and a comfortable, enjoyable stay for our guests is our top priority, and your perfect rating means the world to us. Your kind words are a great motivation for our entire team.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nicole, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconveniences you encountered during your stay.Your comments are very important to us, and we would appreciate the opportunity to learn more about what went wrong so we can address the issues and improve. Please feel free to reach out to us directly so we can better understand your concerns and work towards a resolution.We value your business and hope to have the chance to offer you a much better experience should you choose to stay with us again.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Room was clean, however there was an odor/stinch. I don't think the odor was from anything on behalf of the hotel. It seemed as if the previous guest may have had the smell connected to tbem.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Nicole, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We’re glad to hear that you found your room clean and comfortable, but we sincerely apologize for the unpleasant odor you experienced during your stay. We understand how this could affect your overall comfort, and we regret that it left a negative impression.While it may have been an issue related to the previous guest, we’ll make sure our housekeeping team takes extra care in thoroughly inspecting and refreshing rooms to prevent such issues in the future. Your comfort is our priority, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back and provide an even better experience next time. If there's anything we can do to make your future stay more enjoyable, please feel free to reach out.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
The excellent services and spacious room and bed was spectacular 👌.
Only set back was Marijuana smell from a distance especially in the elevator but understood came from people who probably smoked outside.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for your wonderful review and for awarding us a perfect 10 out of 10! We’re thrilled to hear that you enjoyed our excellent services, spacious room, and the comfort of our bed. Your feedback truly brightens our day and motivates us to continue delivering exceptional experiences for our guests.We appreciate your understanding regarding the occasional smell of marijuana and want to assure you that we’re continually working to maintain a pleasant environment for everyone. Your insights are invaluable as we strive to enhance our guest experience.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the near future!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Love it
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for your fantastic 5 out of 5 review! We are thrilled to hear that you had such a positive experience during your stay with us. Your feedback is truly appreciated, and we’re glad to know that our efforts to provide excellent service contributed to your enjoyment.We hope to have the pleasure of welcoming you back soon for another memorable stay. Should you need anything on your next visit, please don’t hesitate to let us know!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for your fantastic 5 out of 5 review! We are thrilled to hear that you had such a positive experience during your stay with us. Your feedback is truly appreciated, and we’re glad to know that our efforts to provide excellent service contributed to your enjoyment.We hope to have the pleasure of welcoming you back soon for another memorable stay. Should you need anything on your next visit, please don’t hesitate to let us know!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for taking the time to share your wonderful feedback! We are absolutely delighted to hear that your stay with us was a perfect 10 out of 10. Your kind words mean the world to our team, and we're thrilled to know that we were able to provide you with an exceptional experience. We strive to create memorable stays for each of our guests, and it’s incredibly rewarding to hear that we succeeded in making your visit special. We hope to welcome you back soon for another flawless experience!
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Nicole, Gestion de l’hôtel
Thank you so much for taking the time to share your wonderful feedback! We are absolutely delighted to hear that your stay with us was a perfect 10 out of 10. Your kind words mean the world to our team, and we're thrilled to know that we were able to provide you with an exceptional experience.We strive to create memorable stays for each of our guests, and it’s incredibly rewarding to hear that we succeeded in making your visit special. We hope to welcome you back soon for another flawless experience!