Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 déc. 2022 sur Expedia
par un voyageur
Publié le 27 déc. 2024
Commentaires de Gestion de l’hôtel
28 déc. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jonathan,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Stains on the carpet and blood stains on curtains, no housekeeping for our entire 4 day stay. Mildew in bathroom, leaking fridge.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Andrew,Thank you for your feedback. We regret to hear that your stay did not meet your expectations and want to assure you that cleanliness is one of our top priorities. While our housekeeping team typically ensures all rooms are serviced daily, we apologize if there was a misunderstanding or oversight during your stay. The issues you mentioned regarding the carpet, curtains, and bathroom are concerning and not reflective of the standards we strive to maintain. We appreciate you bringing these matters to our attention, as it helps us improve and provide a better experience for future guests.
par un voyageur de Jamaica
Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
HI Bety,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jennifer,Thank you for choosing La Quinta Inn & Suites Cary and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Clean and pleasant , no issues .
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Rosalie,Thank you for choosing La Quinta Inn & Suites Cary. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Fabian,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Tyler,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The facility is in need of remodel
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Cheryl,Thank you for your feedback regarding your recent stay with us. We appreciate your honesty and understand your concerns about the condition of our facility. We acknowledge that some areas may need remodeling, and we are actively exploring ways to enhance the overall experience for our guests. We value your input and hope to have the opportunity to welcome you back for an improved experience.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
No WIFI service it’s not working at all with no response from the staff
HK service every three night it’s not daily; however didn’t make up our room for the first three nights even ,, so the FO changed our room
Hotel is tired needs over all renovation
Even the hot water not working one light in bathroom not working, I complained but no response at all
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Ahmad,Thank you for your feedback regarding your recent stay at our hotel. We take your comments seriously, and we will be reviewing these matters with our team to ensure immediate improvements. Your comfort and satisfaction are our top priorities, and it’s clear we fell short during your visit. We are also evaluating the condition of the property to plan necessary renovations to improve our guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
