Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Hhjh
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Rushingika,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Raleigh/Durham Southpoint. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 15 oct. 2024 sur Expedia
the help is on their toes if something needs attending.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services. I hope our staff achieved the goal of making your stay comfortable by providing outstanding services .We hope to welcome you back again soon!Sincerely,General Manager
par un voyageur
2.5 … 🙄
Publié le 14 oct. 2024 sur HotelsSo my first room was on the 4th floor and as soon as I opened the door, the stench that came out of the room was horrible. I couldn’t stand so I went and got another room. The room smelled way better, the cleanliness of the room wasn’t too bad. But I still found pieces of hair on the bathtub. Other than that the outlet/ lamp that’s on the table barely worked. You had to finagle it the way you would when you’re mp3 player headphones weren’t working. Not fun or safe.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation . First of all, kindly accept our apology for the same.We have taken your feedback positively and appropriate measures have been initiated for preventing the same in future.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
There are places to eat within five miles, but nothing I would recommend. The breakfast at the Hotel was continental and was good.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services. I hope our staff achieved the goal of making your stay comfortable by providing outstanding services .We hope to welcome you back again soon!Sincerely,General Manager
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services. I hope our staff achieved the goal of making your stay comfortable by providing outstanding services .We hope to welcome you back again soon!Sincerely,General Manager
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Roach crawling on our door when we went to open the room right after the four hour wait to check in. Manager’s lack of concern was appalling. Staff laughed talked while my husband who just had surgery that morning waited. The new person that came on duty was worse. She popped him the entire time that she checked us in. The bed in 421 was NOT a true handicap accessible room. I’m in wheelchair and had to sleep on the floor. Nothing online or at desk said anything about $50 dollar deposit. I’m filing with BBB,every single app there is and the hotels website with my roach video and pictures.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Very average property, needs professionally updated. Good location for airport.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation . First of all, kindly accept our apology for the same.We have taken your feedback positively and appropriate measures have been initiated for preventing the same in future.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Sincerely,
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Need up grades
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Rudest front desk staff
Commentaires de Gestion de l’hôtel
7 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General Manager
