Note fondée sur 1 314 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Près du Duke university. Très bien pour un voyage de sport
Commentaires de Gestion de l’hôtel
1 déc. 2023 par General Manager, Gestion de l’hôtel
Dear Benoit,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Univ Area Chapel Hill during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Publié le 14 juill. 2023 sur Expedia
par un voyageur
Publié le 14 oct. 2024
No one cleaned the room. Staff at the front desk was awesome and very helpful with my reservations and check in/out
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Matthew, We appreciate your positive feedback about our front desk staff but regret to hear about your room cleanliness experience. We encourage guests to contact management directly to address any concerns and ensure a satisfactory resolution. Thank you for choosing to stay with us and we hope to welcome you back in the future.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Lq guest service, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
While the room definitely appeared to be clean it carried a very intense damp, mildew smell. The towels even had a mildew smell. On top of the air conditioner was a puddle of water. The noise is really bad, neighbors were so noisy we had to call front desk. Even when they quieted down we could still hear them, could even hear the toilet flushing and drawers shutting.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you sharing your experience with us. Your feedback on the cleanliness and noise concerns in your room is valuable, and we have shared this with our housekeeping and maintenance teams for review. We apologize for any inconvenience this may have caused during your stay and will take measures to address these issues appropriately.
par un voyageur de Annandale
Publié le 30 sept. 2024 sur Expedia
Good and nice expect for two big bees in the room and dirth bath tub.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jong Hee, We're glad you found your stay generally enjoyable. We advise guests to inform staff immediately of any concerns so they can promptly address them for a more pleasant experience in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gisele,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience at our hotel.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Charged pet fee since I accidentally clicked it. Told three different employees including the person who saw I didn’t have a pet at check in and still was charged. Have not been refunded and that was three months ago!!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Leslie, We apologize for any confusion regarding the pet fee charge. We advise guests to carefully review all selections before finalizing their booking. For any billing inquiries, please reach out to our management team for assistance. We appreciate your feedback and will address this matter accordingly.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Clean and affordable property!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mark,We are delighted to hear that you found our property clean and affordable during your stay. We strive to provide a comfortable experience for all our guests. Your feedback is greatly appreciated.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
We ended up here due to another Hotels mistake in our reservation. But have to say we were very pleased with everything
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Leonard,We're pleased to hear that you enjoyed your stay with us despite the circumstances. Our team strives to provide excellent service to all our guests. Your feedback is greatly appreciated and we hope to welcome you back in the future for an even better experience.
