Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Endroit bien et propre!
Publié le 4 févr. 2019 sur HotelsEndroit bien et propre!
par un voyageur
Publié le 16 mai 2018 sur Expedia
Pas de chambre non fumeur comme demandé dans la réservation et la réception mal aimable et absente de sa position
Elle se trouve en permanence dans un bureau derrière l’alcove
par un voyageur
Publié le 18 avr. 2018 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 nov. 2024 par DMW, Gestion de l’hôtel
Dear Guest, I understand that you had an unsatisfactory experience during your recent stay, and I apologize for the inconveniences you encountered. Your feedback is important to us, and we are committed to addressing these issues to improve our guests' experiences. We hope to have the opportunity to provide you with a much better experience in the future. Sincerely, General Manager
par un voyageur
It was ok
Publié le 19 août 2024 sur HotelsWe were ok with the room, although the floor was dirty, both the carpet and the laminate. We also would have appreciated having an ice machine available since there are no ice trays and the ice maker is not hooked up in the room refrigerator/freezer. We did enjoy the coffee, although it was not available all the time, only in the morning.
par un voyageur
Room for improvement
Publié le 5 août 2024 sur HotelsOverall the property is nice and the staff is very nice but there is room for improvement. We chose this property because it was one that actually had a separate room and a living room and kitchen area which is a plus for a family. They checked us into a room that was not ready for guest it was not clean at all & the carpet was soaking wet. They switched our room but that room also could have been cleaned better. The condition of the rooms look like they do a quick refresh but not a proper cleaning and I guess no one goes behind and inspects after. I feel like a property like this with the kitchen there should be a better standard of cleaning after each checkout to ensure a good guest experience for the next. The linen for the sofabed was balled up and just thrown in the closet so there is no way to tell if it was clean linen or not which was extremely off putting. This property is also extremely low staffed the front desk clerk has to multitask.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par DMW, Gestion de l’hôtel
Dear Guest, I understand that you had an unsatisfactory experience during your recent stay, and I apologize for the inconveniences you encountered. Your feedback is important to us, and we are committed to addressing these issues to improve our guests' experiences. We hope to have the opportunity to provide you with a much better experience in the future. Sincerely, General Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Nice area convienent and easy to find. Problem with dishwasher not drainng, but told staff so they could have it repaired. Also door handle of fridge. Staff was ki d and respectful, very nice.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The room was not clean. There were hairs in the shower and bathroom sink.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Property was nasty in the inside rooms look like they haven’t been clean , let’s not forget property is infested with ROACHES! They checked me in under the wrong person when they had my ID in hand idk how that could happen. Room has a fridge that looks like it’s from 1980 and never been clean just all around I wouldn’t recommend -10/10
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par GM, Gestion de l’hôtel
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