Note fondée sur 712 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2021 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Expedia
Good service
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Efrain,Thank you for your feedback! We're glad to hear that you were pleased with the service during your stay. Providing excellent service is our priority, and we're happy we could meet your expectations. We hope to welcome you back soon for another enjoyable experience!Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kiara,Thank you so much for your perfect rating! We're overjoyed that you had such a wonderful experience with us. Our entire team is committed to providing outstanding hospitality, and it's fantastic to see that reflected in your review. We can't wait to have you back at our hotel!Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Location
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Nikese,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations regarding our location. We value your input and would appreciate any specific details about your concerns, as it helps us improve for future guests. If you choose to stay with us again, we hope to provide a more enjoyable experience.Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear German,Thank you for your feedback and for rating us 6/10. We appreciate your honesty and are sorry to hear that your experience did not fully meet your expectations. Your concerns are important to us, and we will review the areas that need improvement to enhance our services. Please feel free to share any specific issues you encountered, as this will help us serve you better in the future. We hope to have the opportunity to improve your experience next time!Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kiara,Thank you so much for your incredible 10/10 rating! We are overjoyed to hear that you had a fantastic experience with us. Your positive feedback is a great source of motivation for our team, and we are committed to maintaining the high standards that made your stay enjoyable. We can't wait to welcome you back for another amazing visit!Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Definitely will not be staying here again. It is actually connected to a 24 hour gas station and near a bus station, so a lot of foot traffic and shady characters walking around the parking lot. The room itself was not that clean and floors were nasty to walk around.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Juetetta,Thank you for your candid feedback. We sincerely apologize for the issues you encountered during your stay, particularly regarding cleanliness and the surrounding environment. Your experience is not reflective of our standards, and we take your concerns seriously. We will address these matters with our team to ensure improvements are made. We appreciate your input and hope you might reconsider staying with us in the future for a better experience.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tasheka,Thank you for your feedback! We appreciate you taking the time to share your experience. While we’re glad to hear that some aspects of your stay were satisfactory, we’d love to know more about how we can improve to make your next visit even better. Your insights are invaluable to us, and we hope to welcome you back soon for a more enjoyable experience!Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Never going back there
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Adeola,I'm sorry to hear that your experience was unsatisfactory. Your feedback is valuable, and we take it seriously. If you would like to share more details about your stay, please do. We hope to improve and provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brandon,Thank you for your review! We appreciate your honest feedback. We're glad to hear that you found some aspects of your stay satisfactory, but we’d love to know more about how we can improve. Your insights are important to us, and we hope to have the opportunity to enhance your experience during your next visit.Sincerely, Hotel Manager