Note fondée sur 343 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
25 févr. 2020 par preet patel, Gestion de l’hôtel
thanks for staying with us.
par un voyageur
Publié le 17 août 2024 sur Expedia
I live 2.5 hours from RDU and had a late flight so I booked a room here. Arrived at 11PM and left as 2:30AM and drove home. Room stunk, shower was filthy, people hanging out in the hallways. I will never stay here again, yuck. I will do my best to never stay at a place like this again.
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michael, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
par un voyageur
Publié le 6 août 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
30 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Logan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
par un voyageur
Publié le 24 juill. 2024 sur Expedia
par un voyageur
Publié le 22 juill. 2024 sur Hotels
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The staff is nice but didn't like that i couldn't set the ac to make it colder.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Austin, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Abel, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
par un voyageur
Publié le 27 juin 2024 sur Hotels
Hotel is run down, roaches in elevator and one of the bathrooms.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
