Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
POUR DORMIR ET UN DOUCHE
Publié le 8 mai 2022 sur HotelsCommentaires de Gestion de l’hôtel
22 juin 2022 par Nic M, Gestion de l’hôtel
Thank you for your comments
par un voyageur
Publié le 15 nov. 2024
Quiet
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Seema Patel, Gestion de l’hôtel
Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CHAPEL HILL - UNC.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
par un voyageur
Publié le 15 nov. 2024
Pleasant
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Seema Patel, Gestion de l’hôtel
We appreciate your comments regarding your recent stay at the RED ROOF INN CHAPEL HILL - UNC. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on Google. Your review can help others make their choice of hotel with confidence.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.
par un voyageur
Publié le 13 nov. 2024
Happy
Commentaires de Gestion de l’hôtel
19 nov. 2024 par Seema Patel, Gestion de l’hôtel
We appreciate your comments regarding your recent stay at the RED ROOF INN CHAPEL HILL - UNC. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on Travelocity. Your review can help others make their choice of hotel with confidence.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Urvi Gajjar, Gestion de l’hôtel
Dear Edwin,Thank you for your review following your stay at Red Roof Inn Chapel Hill - UNC. I am happy that you are satisfied with your stay. Your satisfaction is important to us, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our Red Roof guests in the future. Please know that we value you as our guest and appreciate your feedback. At this time, I would like to provide you with the opportunity to share your experience by providing a review of your stay at our hotel on Google. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Urvi Gajjar
par un voyageur
Publié le 22 sept. 2024 sur Expedia
No breakfast no remote control for TV
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Urvi Gajjar, Gestion de l’hôtel
Dear Victor,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CHAPEL HILL - UNC.Please note that we do not offer breakfast, as mentioned on our website. Thank you for your understanding as you mentioned about the tv remote you can call to the front desk and they can help you to bring the remote in your room, sorry for the inconvenience.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Urvi GajjarRed Roof ManagementGeneral Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Whole place needs a facelift!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Urvi Gajjar, Gestion de l’hôtel
Hello Rich,We’re so glad you shared your feedback following your stay at the RED ROOF INN CHAPEL HILL - UNC. Thank you for your review and much appreciated.We’d love to welcome you back to this location or any of our other Red Roof properties. Thank you and take care,
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Urvi Gajjar, Gestion de l’hôtel
Dear Edwin,Thank you for your review following your stay at Red Roof Inn Chapel Hill - UNC. I am happy that you are satisfied with your stay. Your satisfaction is important to us, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our Red Roof guests in the future. Please know that we value you as our guest and appreciate your feedback. At this time, I would like to provide you with the opportunity to share your experience by providing a review of your stay at our hotel on Google. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Urvi Gajjar
par un voyageur
Publié le 18 sept. 2024 sur Hotels
The location was great, but the hotel was not very clean outside. My sheets and towels were badly stained luckily I had my own. It was very loud because of people hanging in the parking lot. This used to be a wonderful hotel, but it looks bad now
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Urvi Gajjar, Gestion de l’hôtel
Dear ALYSSA TAYLOR,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHAPEL HILL - UNC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience.Noicey people out side in the parking lot you can call to the front desk and let them know that you are facing some issues. if you would inform to the front desk they can change your room in 20 minutes of your check in time but you never compaint about any thing to the front desk about your concernAt Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Urvi GajjarRed Roof ManagementGeneral Manager
par un voyageur
Red Roof Chapel Hill
Publié le 16 sept. 2024 sur HotelsThe management of this property has given up on maintenance to concentrate on pure profit.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Urvi Gajjar, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHAPEL HILL - UNC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience.I apologize for the issues you encountered with the room and the lighting over the sink. Our team is committed to addressing such concerns promptly, so please do not hesitate to contact the front desk for assistance during your stay. If necessary, they can arrange for a room change within 20 minutes.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours
