Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hygiène déplorable
Publié le 13 avr. 2024 sur HotelsAucun nettoyage ni service
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Manager, Gestion de l’hôtel
Hello Ali, We apologize for any inconveniences you may have experienced during your stay. Please feel free to reach out to our management team to address any concerns you may have had. Thank you for your feedback.
par un voyageur
Convenable, calme et facilement accessible
Publié le 9 sept. 2019 sur HotelsEndroit convenable et calme près de l'autoroute 85. Ils n'offrent pas de déjeuner continental, seulement du café. Ma chambre régulière n'avait ni frigo et ni micro-ondes (je croyais que toutes les chambres des Red Roof Inn en avaient).
par un voyageur
Nice but no complimentary breakfast
Publié le 9 sept. 2019 sur HotelsNice room but the standard is quite small. No complimentary breakfast only coffee. Hôtel.com advertised the picture of a superior room for 88$ but it was actually for the regular room. Comfortable beds and nice day staff. I reserved for an extra night the first evening and the lady at the desk told me to come back before 11 the next morning to activate my key card for an extra day and to sign the reservation papers when she could have done it on the spot.
par un voyageur
Not likely to stay again
Publié le 25 août 2024 sur HotelsRoom was reasonably clean. Not a lot of noise though there was a lot of furtive meet ups in the parking lot among some pretty sketchy looking people- a homeless camp beside the driveway and a break in hedges around parking lot-, just didn’t feel the safest. We’ve stayed here several times but the activity in the parking lot spoiled my opinion about the safety of staying here.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Andrea, We appreciate your loyalty and feedback. We take security seriously and have measures in place. Please contact us with any concerns directly to ensure a comfortable stay in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Stephanie at the front desk was a very kind person.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Kandace,We are delighted to hear that Stephanie provided you with excellent service during your stay. Our team members strive to make each guest's experience memorable. If there's anything else we can assist you with, please feel free to contact our management team directly.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Allie,We are thrilled to hear that you enjoyed your stay with us! Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another memorable experience at our hotel!
par un voyageur
Fair with Higher Potential.
Publié le 20 août 2024 sur Hotels "I'm a travel agent I will be honest". The location was good, as far as eating places also for driving. You really can't do anything about the people around you and what the people in the rooms do. The guy at the front desk was calm and helpful. The area was clean, if they get rid of the roach issue it would stand out as a good place. I could see the worker seem to enjoy her job and took pride in it. so far there's no problem getting my deposit back. Victor I Cor 15:1-4
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Victor, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Spencer,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a positive experience with us. If you have any further feedback to share, please feel free to reach out to us so we can continue improving our services. We look forward to welcoming you back in the future!
par un voyageur
Publié le 18 août 2024 sur Expedia
Just need to do a lot of remodel and the people around them make it not so good
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Ventoria, We appreciate your feedback on our remodel. We strive to provide a comfortable experience for all guests. Feel free to reach out to our management team to address any concerns further.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Carlos,We are delighted to hear that you had a pleasant stay with us! We look forward to welcoming you back soon.
