Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hygiène déplorable
Publié le 13 avr. 2024 sur HotelsAucun nettoyage ni service
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Manager, Gestion de l’hôtel
Hello Ali, We apologize for any inconveniences you may have experienced during your stay. Please feel free to reach out to our management team to address any concerns you may have had. Thank you for your feedback.
par un voyageur
Convenable, calme et facilement accessible
Publié le 9 sept. 2019 sur HotelsEndroit convenable et calme près de l'autoroute 85. Ils n'offrent pas de déjeuner continental, seulement du café. Ma chambre régulière n'avait ni frigo et ni micro-ondes (je croyais que toutes les chambres des Red Roof Inn en avaient).
par un voyageur
Nice but no complimentary breakfast
Publié le 9 sept. 2019 sur HotelsNice room but the standard is quite small. No complimentary breakfast only coffee. Hôtel.com advertised the picture of a superior room for 88$ but it was actually for the regular room. Comfortable beds and nice day staff. I reserved for an extra night the first evening and the lady at the desk told me to come back before 11 the next morning to activate my key card for an extra day and to sign the reservation papers when she could have done it on the spot.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Manager, Gestion de l’hôtel
Hello Cody,We are delighted to hear you had an exceptional experience during your stay with us! We hope to welcome you back soon for another fantastic stay.
par un voyageur
Had roach bugs, floors dirty
Publié le 19 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
20 oct. 2024 par Manager, Gestion de l’hôtel
Hello catherine,We're sorry to hear about your experience. Please reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to make it right for you.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
It’s alright nothing special cheap and convenient. Texas Roadhouse right next door
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Manager, Gestion de l’hôtel
Hello Christian,We appreciate your feedback. It's great to hear you found our hotel to be convenient for your stay. Feel free to reach out to our management with any further comments or suggestions you may have. Your input is valuable to us as we continue to improve our guest experience.
par un voyageur
Steve
Publié le 14 oct. 2024 sur HotelsGreat staff, very nice and took care of my needs.
Thank you!!!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Manager, Gestion de l’hôtel
Hello Steve,We are ecstatic to hear that our staff provided you with excellent service during your stay. Your comfort and satisfaction are our top priorities, and we are grateful for your kind words. Should you have any more feedback or require assistance in the future, please do not hesitate to reach out to our management team.
par un voyageur
Steve
Publié le 14 oct. 2024 sur HotelsGreat front desk staff
Always friendly and accommodating
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Manager, Gestion de l’hôtel
Hello Steve,We are pleased to hear that you appreciated the hospitality of our front desk team during your stay. Our staff takes pride in providing excellent service to all our guests. Your positive feedback is truly valued, and we hope to welcome you back in the future for another enjoyable experience.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
This motel was not worth the $92 I paid for my “superior room”. The towels were old, worn out, and heavily stained. The bedding was either stained or dirty and unwashed. There was random hair in the shower. The check in was slow with a rather unfriendly man at the desk. There was someone power washing around check in time (I find this unprofessional - especially when the power washer didn’t stop when a guest was heading for the lobby. The power washing continued for several hours, and since the walls are very thin you hear everything. Rather unpleasant. The motel seemed pretty empty, yet three rooms in a row were occupied, making it uncomfortable to even hold a conversation in our room, since we could hear our neighbors, we know they could hear us. I also happen to be allergic to marijuana smoke, so walking through a cloud of it from my neighbor was equally unpleasant. I don’t see myself returning to this motel.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Eric, Thank you for sharing your feedback with us. We value all guest comments as they help us improve our services. We apologize for the inconveniences you experienced during your stay. Your concerns will be shared with the relevant departments for further attention and improvement. We strive to make each guest experience a positive one and regret if we fell short on this occasion. We hope you consider staying with us again in the future and notice the improvements we make.
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Steve,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
