Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pour une nuit ou plusieurs sans souci
Publié le 29 oct. 2020 sur HotelsExcellent rapport qualité prix
En retrait de l’autoroute mais tranquille
Et seulement à 8 mn du centre ville.
Pas de petit dej mais Ihop a 5 mn en voiture
par un voyageur de Québec
Publié le 17 mars 2020 sur Expedia
Rien apprécié de la réception par un air bête en passant par l’etat et la propreté de la chambre et l’absen ce de choix au déjeuner
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hi Taylor,We are sorry you had a less than satisfactory experience, prompting your 2/10 rating following your stay at the Red Roof Inn PLUS+ Raleigh Downtown – NCSU/Conv Center. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Dwight,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Raleigh Downtown – NCSU/Conv Center and I are saddened your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
1 night stay
Publié le 22 sept. 2024 sur HotelsHotel was clean. staff was nice.Paid for a premium room really didn't see much difference than a regular room , there was coffee maker but said there was snacks . They were not provided.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Raleigh Downtown – NCSU/Conv Center. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our clean hotel and nice staff. You indicated that you were unsatisfied with not seeing a difference in the premium room and receiving the snacks that should be provided. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Jesus, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Raleigh NCSU - Convention Center and I were ecstatic to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Whole place smelled bad. You can tell any repairs were done cheaply as possible. Overall the condition of the place is just shy of being abandoned.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Raleigh Downtown – NCSU/Conv Center, David. It was displeasing to read that your experience did not meet your expectations. You stated that the poor odor mentioned and the cheap repairs hindered your stay. As such, your feedback may be taken into account, as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Nice place to stay
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brittany B, Gestion de l’hôtel
Hello,Thank you for staying with us and taking the time to leave us a review. We want all of our guests to experience the best service and a clean comfortable room at a reasonable price, so I am happy we were able to deliver that to you.
par un voyageur de union city
Publié le 14 sept. 2024 sur Expedia
Only if you’re desperate. I tried to save a few bucks for a quick trip and regretted it. I’ve stayed at other Red Roof properties and they were fine.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brittany B, Gestion de l’hôtel
Hello,We are sorry that you did not enjoy your stay. In the future if you experience any issues during your stay, please alert the front desk so that we can correct the issue and make your stay more accommodating.
