2/10 – Terrible
Corre
30 oct. 2024
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
I booked an accessible room with a shower when I got to the property they booked me on a second floor when there was no elevator I was in my wheelchair. The gentleman at the desk asked me if it mattered whether I needed a specific bed. I was fine with a two queens or a king, but the bathroom was not accessible. I had to leave my wheelchair outside the bathroom They had no means for a shower chair they had given the only shower chair to another client. I had to take a bath, which was quite difficult there were no bars in the bathtub to hold onto. I had to get on my knees and push off the toilet to get out of the tub. The only thing that was accessible about that room was the area around the bed on the one side of it the other side, I could not get to, so I had to sleep on the left side. I also could not get to the window because the desk was right at the end of the bed if I had my walker or my wheelchair, there was no way of getting to the other side of the bed, I had to put the desk chair in the corner of the room , the hair dryer busted and smoked and each time I used the microwave it started sparking one night I needed to go to the ice machine that was broke. I went to the machine to get a soda and a snack and ate my change and wouldn’t give Me the money back so I went to the desk and the woman that was at the desk was rather rude. She gave me three dollars and change and said to me that if it did not work again, she would not be giving me the change again.
Corre
Séjour de 6 nuits en octobre 2024