Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Aiden,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Trip
Publié le 27 sept. 2024 sur HotelsOne of the better Red Roof Inns I have stayed in. Front desk people courteous and helpful.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear John,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. I was elated to read that the front desk clerk was courteous and helpful along with the property being better Red Roof Inns you have stayed at, resulting in a 10/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Anil, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Sanesha RediResponse Specialist , Gestion de l’hôtel
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena and I are disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par RediResponse Specialist, Gestion de l’hôtel
Hello Autumn, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Clean room
Publié le 23 sept. 2024 sur HotelsThe hotel room was very clean. Front desk very nice . No issues .
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Junita,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean hotel room and nice front desk staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena and I were elated to see your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 21 sept. 2024 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Alexandra,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We are happy to see that your stay with us was satisfactory. We strive to provide all our guest with the best customer service and all the comforts of home, so I am elated to see we accomplished that with your visit. Thank you for your 5/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Expedia
. Good for the price paid. Room looked AND smelled clean and the staff was nice.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Paola, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN RALEIGH NORTH-CRABTREE MALL/PNC ARENA. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the affordability and nice staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Hotels
