Ratings based on 878 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Expedia
Ms Faye who runs the Cafe is the very best. She has personality, knows the best places to go to and is just great! She makes the place.
Comment from Hotel Management
Aug. 21, 2024 by The Sheraton Raleigh Team, Hotel Management
Thank you for taking the time to provide feedback regarding your stay, Patricia. We are thrilled to hear that Ms. Faye took great care of you and look forward to sharing your kind words with her. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay. Thank you for choosing the Sheraton Raleigh Hotel.
by A traveller
Posted Aug. 19, 2024 on Expedia
Hotel was very clean. Employees were very nice and helpful. Hotel was close to many dining option and 1 1/2 blocks to the Red Hat Venue.
Comment from Hotel Management
Aug. 20, 2024 by The Sheraton Raleigh Hotel, Hotel Management
Thank you for your wonderful review, Vanessa. We appreciate you highlighting the cleanliness of the hotel, friendly staff and convenient location. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. Thank you for choosing the Sheraton Raleigh Hotel.
by A traveller
Posted Aug. 19, 2024 on Expedia
Nice hotel, room, services and location was great. Less than 5 min walk to The Red Hat Amphitheater which was our destination. Breakfast was delicious. Would stay again if needed
Comment from Hotel Management
Aug. 20, 2024 by The Sheraton Raleigh Team, Hotel Management
We appreciate you taking the time to share your experience, Miranda. Thank you for highlighting our wonderful location in downtown Raleigh. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. Thank you for choosing the Sheraton Raleigh Hotel and we look forward to seeing you again soon!
by A traveller
Posted Aug. 18, 2024 on Expedia
I had a wonderful stay at the Sheraton in Raleigh. The front desk host, Celeste, was pleasant, sweet, and incredibly accommodating. She ensured that we got our room quickly and without any issues. We were also provided with several key cards, which was very convenient.
I visit Raleigh every year for the Caribbean Festival, and my stays at the Sheraton have always been great. I highly recommend this hotel for anyone looking for a comfortable and hassle-free experience.
Comment from Hotel Management
Aug. 20, 2024 by The Sheraton Raleigh Team, Hotel Management
Thank you for your wonderful review, Mary. We are glad to hear that Celeste took great care of you and look forward to sharing your kind words with her. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay. Thank you for choosing the Sheraton Raleigh Hotel and we look forward to seeing you for the next Caribbean Festival!
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by The Sheraton Raleigh Team, Hotel Management
Thank you for sharing your review, Jacqueline. We strive to provide experiences worthy of a "9" or higher. Please let us know what we could have done differently to push your experience over the top. Thank you for choosing the Sheraton Raleigh Hotel.
by A traveller
The happening place
Posted Aug. 17, 2024 on HotelsIt was a very nice hotel. It was convenient to the event that brought us to Raleigh. The room was clean and spacious.
Comment from Hotel Management
Aug. 20, 2024 by The Sheraton Raleigh Team, Hotel Management
We are glad to hear that you stay was a "10", Robin! Thank you for highlighting the cleanliness of our guest rooms and convenient location. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. We hope to see you again on your next trip to Raleigh!
by A traveller
Posted Aug. 17, 2024 on Hotels
Great experience. Close to everything downtown.
Would stay again.
Comment from Hotel Management
Aug. 20, 2024 by The Sheraton Raleigh Team, Hotel Management
We appreciate you taking the time to share your experience, Mike. Thank you for highlighting our wonderful location in downtown Raleigh. Our goal is to offer convenience and comfort to all our guests, making their travels as smooth as possible. Thank you for choosing the Sheraton Raleigh Hotel and we look forward to seeing you soon!
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by The Sheraton Raleigh Team, Hotel Management
We are thrilled to hear that you stay was a "10"! Thank you for allowing us to serve you and we look forward to having you as our guest again soon.
by A traveller
Posted Aug. 11, 2024 on Expedia
Comment from Hotel Management
Aug. 15, 2024 by The Sheraton Raleigh Team, Hotel Management
Thank you for providing feedback, Angelica. We are glad to hear that you enjoyed your stay with us. We hope to see you again on your next trip to Raleigh.
by A traveller from Fayetteville
Posted Aug. 8, 2024 on Expedia
This has been the 3rd stay for me and my party at the Sheraton Raleigh. I have received nothing but pleasure each time I stayed. Check-in is smooth, might have a small wait but we are always greeted with a smile and friendly service. Our room was comfortable. Always accomodating. May not have mini fridges or microwaves in any of the rooms, but this hotel has style and class. Housekeeping is always smiling when I see them in the halls. I knownit may be separate but Jimmy V's is always a favorite. Ms. Shelly has become the friend I never knew I needed. The location is central to many different restaurants and stores. You cannot ask for a much better place to stay.
Comment from Hotel Management
Aug. 15, 2024 by The Sheraton Raleigh Team, Hotel Management
Thank you for taking the time to provide a 5-star review, Elena! Your compliments of our staff's service is greatly appreciated. Jimmy V's is our onsite restaurant and we are thrilled dot hear that Ms. Shelly took great care of you. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay. We hope to see you again soon!
