Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2022 sur Expedia
Hotel is a rundown
Commentaires de Gestion de l’hôtel
15 nov. 2022 par Hotel Manager, Gestion de l’hôtel
Dear OscarThanks for sharing your experience. We are sorry that you were not impressed with our property. We are sorry that your stay was not as per your expectation. We have seriously noted your suggestion regarding upgrade the overall property. We will surely work on it. Hope your next stay will be a memorable experience. Please visit us again. Sincerely Hotel Manager
par un voyageur
Publié le 24 sept. 2024
Smelly in the hallways. Toilet sat low, partial roll of toilet paper, few toiletries, shower door leaked water all over the floor, scratches all over the dresser where the tv was. Sheets were stained but appeared clean. Very little offered for breakfast. Went to check out at 7;30am, clerk was standing outside smoking.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par kan Dhillon, Gestion de l’hôtel
Dear Sherry,Thank you for sharing your feedback with us. We're glad to hear about the areas where you found the room comfortable and spacious. However, we’re very sorry to learn of the issues you encountered during your stay. Cleanliness and maintenance are priorities for us, so we apologize for the shortcomings in these areas and any inconvenience they caused. We'll be addressing your feedback with our housekeeping and maintenance teams to ensure these concerns are resolved.Regarding the breakfast selection and the morning checkout experience, we apologize for not meeting your expectations. We will review these with our staff to improve guest services and experience overall. Thank you again for helping us understand where we can improve, and we hope to have the chance to provide you with a better stay in the future.Warm regards,Sleep Inn RTP
par un voyageur
STAY AWAY FRON THIS PLACE!!!
Publié le 18 août 2024 sur HotelsA 2-star hotel that charges $100 refundable fee at the front deck is ridiculous! Room keys kept messing up. I would never come back to this location again.
Commentaires de Gestion de l’hôtel
19 août 2024 par Dennis J, Gestion de l’hôtel
Thank you for your recent stay and feedback, we appreciate your business. Our policies are listed on the booking site and Choice Hotels. I am sorry you feel as though you cannot return. We would like for you to offer us another try. Safe travels!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Dennis J, Gestion de l’hôtel
Thank you for your recent stay and feedback.
par un voyageur
Publié le 16 août 2024 sur Expedia
It was clean and safe
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tiffany,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again.SincerelyHotel Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Bernabe,Thanks so much for your 8 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.
par un voyageur
Publié le 13 août 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a great stay. If you need anything during your next visit, please let us know. We look forward to welcoming you back soon!Sincerely, Noel Dekort General Manager Sleep Inn (919) 993-3393 gm.nc327@choicehotels.com
par un voyageur de philadelphia
Publié le 10 août 2024 sur Expedia
None
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Quincy,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Noel Dekort General Manager Sleep Inn (919) 993-3393 gm.nc327@choicehotels.com
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ahmad, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager
par un voyageur
Publié le 8 août 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Danny,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager
