Ratings based on 820 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Hampstead
Posted Nov. 5, 2024
Just a different experience.
Comment from Hotel Management
Nov. 14, 2024 by Anna, Front Desk Manager, Hotel Management
Thank you for your kind review! We’re so happy you had a positive and unique experience with us. We look forward to welcoming you back soon!
by A traveller
Posted Oct. 23, 2024 on Expedia
Loved our stay at Longleaf
Comment from Hotel Management
Nov. 1, 2024 by Anna, Front Desk Manager, Hotel Management
We’re delighted to hear you loved your stay at Longleaf! Thank you for your kind words, and we look forward to welcoming you back soon!
by A traveller
Posted Oct. 22, 2024 on Expedia
The front desk staff were kind. My only complaint with the staff is upon arrival the front desk associate double charged me. I asked her before I put my card in why it was showing a $153 charge and she said that it was showing my total after I pay the incidental fee but I’d only be charged $25; which was incorrect she double charged me. She rectified her error so it was made right. The room was disappointing. There were hairs all over the bed, a bug on the decorative blanket, hair in the tub, and on the shower wall. I’m pretty sure the hair was from the cleaning lady because it looked like she cleaned but her hairs fell out after; not too sure but still disgusting nonetheless. Lucky for me I bring cleaning supplies with me for these instances. Also, the ac unit was extremely loud and leaked out pools of water onto the carpet. Other than that the hotel was ok plus free parking. I personally wouldn’t stay here again but hey if you’re looking for something quick and cheap I’d recommend you stay here but proceed with caution.
Comment from Hotel Management
Nov. 1, 2024 by Anna, Front Desk Manager, Hotel Management
Thank you for your feedback. We're glad our front desk staff were able to assist you, but we sincerely apologize for the cleanliness issues you experienced in your room. This is not the standard we aim for, and we will address it with our housekeeping team.We appreciate your understanding and hope you might consider staying with us again in the future. Your experience is important to us, and we would love the chance to provide a better one.
by A traveller
Posted Oct. 22, 2024 on Hotels
Comment from Hotel Management
Nov. 1, 2024 by Anna, Front Desk Manager, Hotel Management
Thank you so much for the perfect 10/10! We truly appreciate your support and can’t wait to welcome you back for another fantastic stay!
by A traveller
Great Stay
Posted Oct. 21, 2024 on HotelsGreat little hotel that is a fun and convenient location. It is obviously an old motel that has been completely renovated and has more special touches in the room than most 4 or 5 star resorts. Great bar up front. Fun clean hotel.
Comment from Hotel Management
Oct. 22, 2024 by Anna, Front Desk Manager , Hotel Management
Thank you for your wonderful review! We’re delighted to hear you enjoyed our renovated motel and the special touches in the rooms. It’s great to know you had fun at our bar and found the hotel clean and inviting. We love being in such a convenient location, and we can’t wait to welcome you back for another enjoyable stay!
by A traveller
Posted Oct. 21, 2024 on Expedia
Property and staff were amazing!!
Comment from Hotel Management
Oct. 22, 2024 by Anna, Front Desk Manager, Hotel Management
Thank you for your great review! We’re so grateful for your support and look forward to your next visit!
by A traveller
Posted Oct. 20, 2024 on Hotels
Great location! Love the lounge vibe!
Comment from Hotel Management
Oct. 22, 2024 by Anna, Front Desk Manager , Hotel Management
Thank you for the fantastic feedback! We’re thrilled to hear you loved our great location and the lounge vibe. It’s the perfect spot to relax and unwind! We hope to welcome you back soon for more good times!
by A traveller
Posted Oct. 20, 2024 on Hotels
Comment from Hotel Management
Oct. 22, 2024 by Anna, Front Desk Manager, Hotel Management
Thank you for your great review! We’re so grateful for your support and look forward to your next visit!
by A traveller
Perfect for the occasion
Posted Oct. 19, 2024 on HotelsSuper cute hotel. I only gave 4 stars for comfort because our air didn’t work but it was cold enough outside it stayed semi comfortable. They do have 24/7 front desk service so we could have contacted them but we didn’t realize until the middle of the night. The outdoor courtyard is somewhere I could hang out for a few hours! Staff was super friendly and welcoming. Would certainly stay here again.
Comment from Hotel Management
Oct. 22, 2024 by Anna, Front Desk Manager, Hotel Management
Thank you for your thoughtful review! We’re thrilled to hear you enjoyed our cute hotel and the friendly service from our staff. We apologize for the inconvenience with the air conditioning; we appreciate your understanding and are glad the cooler weather helped. Our outdoor courtyard is indeed a lovely spot to relax, and we hope you had a chance to enjoy it! We’d love to welcome you back for another stay soon—hopefully with perfect comfort this time! Safe travels!
by A traveller
Posted Oct. 18, 2024 on Expedia
Property was safe, quiet and staff was friendly
Comment from Hotel Management
Oct. 22, 2024 by Anna, Front Desk Manager , Hotel Management
Thank you for your kind words! We're glad to hear you felt safe and enjoyed the quiet atmosphere during your stay. Our friendly staff works hard to make sure every guest feels welcome, so it’s wonderful to hear their efforts made a positive impact. We hope to see you again soon!
