Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mai 2024 sur Hotels
Parfait. Juste un peu plus d'amabilité de la part de la personne qui vous accueille!!!
Merci
Commentaires de Gestion de l’hôtel
17 mai 2024 par HotelMgmt, Gestion de l’hôtel
Thibaut, we are pleased you could join us and we greatly appreciate your excellent rating. Your insights about service are truly valued and we are sorry your welcome was not as warm as we would have hoped for. We will certainly use this as a training opportunity to enhance our service overall moving forward. Please, revisit soon so that we can impress you from beginning to end.
par un voyageur
Publié le 14 juill. 2023 sur Expedia
Belle Piscine, Le personnel au restaurant est super agréable.
Par contre il faudrait vraiment qu'ils travaillent le menu
Commentaires de Gestion de l’hôtel
18 juill. 2023 par HotelMgmt, Gestion de l’hôtel
Roxane, we are glad you took a moment to share your input with us. We are thrilled our leisure amenities and service left a positive impression on you. However, we are sorry if the menu was amiss. We will certainly convey this to our culinary team so your future visits to The StateView Hotel, Autograph Collection are perfect all around!
par un voyageur
Publié le 23 févr. 2020 sur Expedia
par un voyageur
Hotel correcte mais personnel de nettoyage inefica
Publié le 26 janv. 2019 sur HotelsL’hotel est stillé et dans un environement calme et beau.
Le seul regret le personnel et le nettoyage de la chambre.
Aspirateur pas passsé et plein de poussière. On oublie partie des equipements de nettoyage jusqu’au dernier jour meme en ayant prévenu la reception. Ils remettent pas des goblets à café, encore apres leur ayant demandé !deux jours apres je kes retrouve, laus j’ai que du café deca!! Oubli de remetre des serviettes de sol. Cuvette wc levée et salle. Par contre on a pas oublié de recuperer les pieces de monnaie sur la table de chevet.
La salle de sport bien. La piscine fermée.
Le parking exterieur tres bien.
par un voyageur
Every thing we needed
Publié le 26 sept. 2024 sur HotelsExcellent quiet location. Great parking. Clean and modern. Food in restaurant was good too. All the staff we spoke to were friendly and helpful with special mention to Emma who served us in the restaurant in the evening and the checked us out at reception the following morning! Great stay
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
We are thrilled to hear that your stay at The StateView Hotel, Autograph Collection was such a positive experience. It is wonderful that our quiet location, convenient parking, and clean, modern atmosphere provided everything you needed. The fact that you enjoyed your meal and our warm hospitality, especially from Emma, truly warms our hearts. We are proud to have her as part of our team, and it is great to know she made such a lasting impression during your visit. We look forward to welcoming you back for another fantastic stay in the future!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par HotelMgmt, Gestion de l’hôtel
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon, Margarita.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par HotelMgmt, Gestion de l’hôtel
We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again, Candace.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Having a restaurant and a bar they should open earlier than 5:30pm.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par HotelMgmt, Gestion de l’hôtel
We appreciate your feedback and understand how important dining options are during your stay. Your comments about our restaurant and bar opening times are valuable, and we will certainly share this with our Management Team for review. We are always looking for ways to enhance the guest experience, and we hope to welcome you back for a stay that better meets your expectations in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Stained sheets, shower malfunction , noisy
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
We are truly sorry to hear that your experience did not meet the standards we aim to provide. The issues you described are certainly not reflective of the quality we strive for. Your feedback will be shared with our team to address these concerns immediately. We hope for the opportunity to welcome you back in the future and offer a stay that better reflects the comfort and service we are known for.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
Jason, it's clear that we missed the mark on ensuring your satisfaction during your stay, and for that, we apologize. We hope to have another opportunity to win you over.
