Note fondée sur 555 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2024
Employees didnt seem to care about the property or customer service.
Commentaires de Gestion de l’hôtel
18 nov. 2024 par CS, Gestion de l’hôtel
It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par CS, Gestion de l’hôtel
Thank you for the great review! We are very glad that you enjoyed your stay. We appreciate you for choosing us to take care of your lodging needs and we cannot wait to see you again on a future visit!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par CS, Gestion de l’hôtel
It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par CS, Gestion de l’hôtel
Thank you for your feedback. We appreciate your stay and hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
24 sept. 2024 par CS, Gestion de l’hôtel
Thank you for your feedback. We appreciate your stay and hope to see you again soon!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par CS, Gestion de l’hôtel
Thank you for your feedback. We appreciate your stay and hope to see you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Good afternoon; thanks for your interest in our experience. First, check in was ok, what happened from that point is the worst. There started our nightmare. The room we were given was awful, starting with the horrible smell all over the place. The “so called” kitchen is a disaster. Towel’s seemed that were never been washed, cockroaches everywhere, bathtub dirty and stained. Didn’t even take a bath. Long story short, decided to stay that night because it was really late. First thing in the morning, gathered our stuff and went to the “so called” front desk, where this unpleasant and unprofessional lady treated us like “garbage” to checkout. Said that we were going to be charged only for that night and it came out that we were charged for the whole stay. She said that in case of a claim, we should address you and not them. We’ll appreciate your help regarding this matter. Thank you so much.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par CS, Gestion de l’hôtel
It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par CS, Gestion de l’hôtel
Thank you for your feedback. We appreciate your stay and hope to see you again soon!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
WiFi was down so I wasn’t able to check in, was told I would get refunded for the night I wasn’t able to stay and then never was.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par CS, Gestion de l’hôtel
It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Several fittings need repairs. Bathroom door handle was taped up. The elevator was not working for most of the day causing us to climb up and down four stairs with our special needs son.
The location is close to shopping, restaurants etc. the room was spacious There is a kitchenette with a full size refrigerator.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par CS, Gestion de l’hôtel
It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
