Ratings based on 26 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024 on Expedia
by A traveller
Posted Sep. 17, 2024 on Expedia
The room we were in had 4 burned out lite bulbs and a leaking toilet. When we brought this to their attention, 1 lite bulb was replaced, and the toilet not fixed while we were there. The food choices were limited and repetitive, and the flavors bland. Lots of wildlife, and the staff was courteous and knowledgeable.
by A traveller
Posted Nov. 16, 2023 on Expedia
Amazing lodge in most amazing safari and game reserve park! Very well organized with breakfast lunch and dinner served in between the game drives. The food was super good and the wildlife guides and drivers are amazing! We saw so many wild animals!!! Ecen live chases of lions going for a kill. Hyenas ckeanung up left over carcasses. Incredible scenery
by A traveller
Posted Oct. 26, 2019 on Hotels
Comment from Hotel Management
Nov. 9, 2019 by Pertunia, Hotel Management
Thank you so much for sharing your experience with us after visiting our lodge. We are so overwhelmed and appreciate the fact that you chose to visit our lodge an experienced an exceptional service as intended by our Management and Staff. Thank you so much again for you positive feedback, we really looking forward to host you again in future
by A traveller from MARLOW UK
Posted Apr. 15, 2019 on Expedia
Service was excellent and the Safari tour very enjoyable as we managed to see the big five. Takura the ranger and driver knew everything about the animals and where to drive to see the animals. The rock pool was great to swim and relax in the middle of the day and the Bush breakfast was awesome. Rooms were spacious, clean, modern and with views of the river. Would highly recommend.
Comment from Hotel Management
Apr. 29, 2019 by Madikwe River Lodge team, Hotel Management
Thank you for the positive feedback
by A traveller from Claremont, California, USA
Posted Feb. 4, 2019 on Expedia
Very friendly staff and great location to share with family and friends.
Comment from Hotel Management
Mar. 14, 2019 by ., Hotel Management
Thank you so much for your positive feed back,hope to host you again in future.
by A traveller from New Jersey
Posted Oct. 15, 2018 on Expedia
Great guide in Charles. Rooms and lidge are a bit tired. Staff wonderful. Very good value.
Comment from Hotel Management
Oct. 16, 2018 by PertuniaM, Hotel Management
Dear Valued Guests
Thank you so much for giving feedback after visiting our lodge. We are so overwhelmed and appreciate the fact that you chose to visit our lodge and enjoyed your stay with us. We happy to hear that you experienced exceptional service as intended by our Management and Staff. In response to your comment, We promise to attend to all the concerns raised in your review and hope this will convince you about another visit to our lodge as we really looking forward to you next visit.
Recommended
for Everyoneby A traveller
Nice lodge but 1bot.of 1.5 lit. for my1wk stayed
Posted Apr. 27, 2018 on ExpediaNice lodges to stay in a couple of days only not a week coz the food was the same but delicious. Also they supply one bottle 1.5 lit of water for my whole one week stayed in my room just good for checkin only. Thanks god I brought my own water from hazy view grocery.. staff not too much friendly. The dinning room always late on time to serve my food. If you ask some questions about the food they won’t comeback to answer my inquiry..
Comment from Hotel Management
Apr. 28, 2018 by PertuniaM, Hotel Management
Thank you so much for sharing your experience about Madikwe River Lodge. In response to your comment, We apologize for any inconveniences we may have caused during your stay. We promise to attend to all the concerns raised in your review and hope this will convince you about another visit to our lodge. We really looking forward to host you again in future.
by A traveller
Posted Apr. 13, 2018 on Hotels
Comment from Hotel Management
Apr. 28, 2018 by PertuniaM, Hotel Management
Thank you so much for sharing positive feedback with us. Looking forward to host you again in future.
Recommended
for Everyoneby A traveller from East Sussex, UK
Great Location - But Something Lacking
Posted Nov. 6, 2017 on Expedia
Pros: It's location on the river, and the rooms overlooking the river. Very peaceful
Cons: A much improved shop, a bar (at times it was difficult to find someone to order a drink from), and stop the pre-ordering of game drive drinks.
Location: In a game reserve so not applicable
I've stayed at Madikwe River Lodge a few times before and visited Madikwe Game Reserve several times, staying at other lodges. I feel that things at Madikwe River Lodge are slipping a bit. It is looking a little tired (the rooms and main building) although nothing drastic. But what struck me was that they seem to be watching their costs closely. You now have to select your meals in advance. Nothing too wrong with that, but when they take this to the extreme and ask you to select the drink you want on your evening game drive at breakfast it's a bit much! Come on guys, do I really want to be thinking about whether I'd like a G&T or a beer later in the day when I'm having breakfast?! Just bring a cold box along with a selection of drinks then your guests can choose what they want at the time. That's what other lodges do, and what you used to do! Seeing my sole G&T lifted out of the cool box and served to me seemed extremely tight. On departure I asked for a bottle of water for my journey. However this was not given to me (remember I'd just spent £500 over two nights!), the bill was re-adjusted to add another £1 to it. This is the hospitality sector!
Would I return? Of course I would. I enjoyed my stay, Madikwe River Lodge is a great place, and the staff were very pleasant. However, this place could be so much better. I suggest the management take a long hard look at what they are doing right now and start to think about hospitality rather than the bottom line all the time.
Comment from Hotel Management
Dec. 18, 2017 by Pertunia, Hotel Management
Dear valued guests.
Thank you so much for sharing your experience about Madikwe River Lodge. We appreciate the fact that you enjoyed some of the services that you have being offered by the lodge. In respond to your review, we apologies for ,any inconvenience we may have caused during your stay. we promise to attend to all the concerns raised and hope this will convince you about another visit to our lodge.
