Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2023 sur Expedia
Rien
Commentaires de Gestion de l’hôtel
23 févr. 2023 par Daniel Deleon, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Daniel N DeleonOperation ManagerBest Western Plus Heritage Inn Rancho Cucamonga/Ontario
par un voyageur de Paris
Super séjour
Publié le 24 avr. 2019 sur HotelsSuper séjour passé dans cet hôtel. Tranquillité et confort sont au rendez-vous sans vous ruiner. Nous n'avons pas profité de la piscine par manque de temps.
Commentaires de Gestion de l’hôtel
24 avr. 2019 par Frank Fales, Gestion de l’hôtel
Thank you for your WONDERFUL review!
YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones!
Thank you again for taking the time to complete the survey.
Sincerely,
Frank Fales
Operations Manager
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
par un voyageur
Publié le 17 sept. 2024
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
par un voyageur
Had an awesome experience
Publié le 30 juill. 2024 sur HotelsI was so happy with my room and value of the stay . Every one I had an interaction with was polite and professional. Definitely going to come back and Enrique was a big help
Commentaires de Gestion de l’hôtel
24 août 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for the fantastic review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The staff was extremely friendly during our 5 day stay. Also, the breakfast buffet every morning was amazing!!! Great location and centrally located for restaurants, highways or local attractions.
Commentaires de Gestion de l’hôtel
24 août 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for the fantastic review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Always book this hotel. It's safe and quiet.
Commentaires de Gestion de l’hôtel
24 août 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for the fantastic review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
par un voyageur
another great stay at Best Western Heritage
Publié le 15 juill. 2024 sur HotelsWe've stayed at this hotel before, and they have always treated us well there.
Commentaires de Gestion de l’hôtel
24 août 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for the fantastic review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
par un voyageur
Publié le 10 juill. 2024 sur Hotels
The power went out several times
Commentaires de Gestion de l’hôtel
24 août 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Great customer service!!!.. Everything is accessible.. walking distance.
Commentaires de Gestion de l’hôtel
24 août 2024 par Daniel Deleon, Gestion de l’hôtel
Thank you for the fantastic review.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Operation ManagerBest Western Plus Heritage Inn Ontario Rancho Cucamonga
