Note fondée sur 1 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Stephanie L, Gestion de l’hôtel
Thank you for your 4-star rating! We're glad you had a positive experience at Omni Rancho Las Palmas. If you have any specific feedback or suggestions on how we can make your next stay even better, we’d love to hear from you. We look forward to welcoming you back!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stephanie L, Gestion de l’hôtel
Thank you for your 4-star rating! We're glad you had a positive experience at Omni Rancho Las Palmas. If you have any specific feedback or suggestions on how we can make your next stay even better, we’d love to hear from you. We look forward to welcoming you back!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
We booked here for the lazy river and the shallow beach area. They could have resurfaced during a part of the year where those areas weren’t being utilized as much. It was the hottest weekend of year without the best water activities. The servers charged us extra chicken on a chicken salad. Then made my wife feel bad when she tried to correct them.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Stephanie L, Gestion de l’hôtel
Paul, Thank you for your review and for choosing Omni Rancho Las Palmas. We’re sorry to hear that the timing of the resurfacing resulted in negative experience at our hotel, especially during such a hot weekend. Additionally, your feedback about the salad and service is also concerning, and we will address this with our staff to ensure that all guests feel comfortable when bringing up concerns.We truly hope you’ll consider visiting us again for the full experience you originally planned for. Thank you
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Beautiful hotel! Staff is very friendly. My family and I had the best time!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Stephanie L, Gestion de l’hôtel
Xioyaris,Nothing is more important than your satisfaction during your stay at the OMNI, so we are pleased you gave us a perfect score! Thank you! We appreciate your business and look forward to seeing you again soon at the OMNI Rancho Las Palmas
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Stephanie L, Gestion de l’hôtel
Salvador,Thank you for the perfect score! It's truly a pleasure to cater to our guests and provide them with the best possible stay! We look forward to your return!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Stephanie L, Gestion de l’hôtel
Michael, Thank you for the amazing 5 out of 5 review! We're delighted you enjoyed your stay and look forward to your return!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stephanie L, Gestion de l’hôtel
Thank you for your 4-star rating! We're glad you had a positive experience at Omni Rancho Las Palmas. If you have any specific feedback or suggestions on how we can make your next stay even better, we’d love to hear from you. We look forward to welcoming you back!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stephanie L, Gestion de l’hôtel
Thank you for your 4-star rating! We're glad you had a positive experience at Omni Rancho Las Palmas. If you have any specific feedback or suggestions on how we can make your next stay even better, we’d love to hear from you. We look forward to welcoming you back!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stephanie L, Gestion de l’hôtel
Thank you for the amazing 5 out of 5 review Ruben! We are so pleased that you enjoyed your stay with us and look forward to your return in the future!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Great times
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Stephanie L, Gestion de l’hôtel
Yelena,We love hearing that our guests had a great and memorable experiences at our beautiful hotel, so we are so happy that your had a wonderful stay with us! We look forward to your next visit!
