Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Hotel para pescadores, muito limpo e organizado e nos impressionou o jantar gourmet nas duas diárias
par un voyageur
Publié le 8 sept. 2024 sur Hotels
La temperatura exterior estaba en 9 grados centígrados lo que esperas cuando llegas a un hotel es sentir la calidez por el frío exterior
Cuando camine a mi habitación me percaté que todas las habitaciones vacías estaban con las ventanas abiertas incluyendo la mía
Nuestra habitación estaba helada
La habitación no tenía calefacción en la habitación me llevaron un calenton que no funcionó como esperaba
Iba en un viaje en familia con mi pequeña de 2 años lo cual no fue agradable
Se pueden encontrar mejores opciones a precio más accesible
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Harpa, Gestion de l’hôtel
Dear Karina thank you for staying with us. I am very sorry to hear that your room was so cold. We have had a meeting after you left and the maids will make sure to close all windows when the outside temperatures are low. There is central heating in the floor, but if the windows were wide open it would have taken time for the room to warm up again. Thank you for taking the time to share your experience with us, we will make sure this does not happen again. Kind regardsHarpa (manager)
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Our reservation was overlooked and our room was not ready and had to wait over an hour to have staff clean a room. Despite this, the stay was still very good with beautiful surroundings and a delicious breakfast. Would stay there again for sure.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Harpa, manager, Gestion de l’hôtel
Dear Patrick thank you for your kind words and choosing to stay with us. Sorry, you had to wait for your room. But we are glad you enjoyed staying with us.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Loved this place. Staff, food, view. Such a great place to stay and watch the fishermen fly fish. there is a waterfall nearby look for it. loved this place.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Harpa, manager, Gestion de l’hôtel
Dear Kamelia, thank you for your kind words and choosing to stay at West Ranga Lodge. We are happy you enjoyed your stay and hope to see you againKind regardsHarpa
par un voyageur
Wonderful place
Publié le 8 juill. 2024 sur HotelsAwesome location and great service. Communication upon check-in could have better regarding available amenities/meals. Bedding was not the most comfortable with a warmer room temperature. There was also a mixup regarding being double charged for a room, still pending resolution. But otherwise, a wonderful place to stay.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Very nice hotel, clean and quiet with an amazing breakfast
par un voyageur de NORTHFIELD
Publié le 2 juill. 2024 sur Expedia
Dining area was enjoyable and staff very accommodating.
Shower/ restroom was nothing too special. Nice size
par un voyageur
Publié le 27 juin 2024 sur Expedia
The property was on a river where they come fish for salmon, beautiful views, such a cute place!! Multiple areas to hangout, full bar, good breakfast in the morning. Clean. The staff were wonderful and so nice and helpful. We stayed here to break up our drive and couldn’t recommend it more!
par un voyageur
Recommended
Publié le 24 juin 2024 sur Hotelspar un voyageur
Outstanding stay!
Publié le 26 oct. 2023 sur HotelsOur stay was incredible! When we arrived, there was a bit of a snafu and no one was there. I called the number on the booking and the owner (I am assuming) apologized and said she had sent an email asking when we would be arriving (I had missed the email). She said they had actually closed the lodge for the season a few days prior, but because of a mix up with Expedia, our reservation snuck through. She sent someone to unlock the lodge for us within minutes, and then Lillia showed up shortly after that to check us is. Lillie was a dream! She was so friendly and helpful and took amazing care of us. She made us a wonderful breakfast each morning and coffee was always ready when we woke up. She had lots of suggestions of things to do and was very helpful. The lodge is gorgeous with lots of comfortable places to sit and enjoy the surroundings. The dining room is beautiful with an amazing view of the river. The rooms were very clean and comfortable. Location was convenient to all the south coast waterfalls and activities. Will definitely stay here again if I ever return.
