Worst experience ever. We decided to stay two nights in the glass iglo. There is no shower in the iglo, no fridge (both was listed in the description). We only have one eco toilet (meaning no water toilet) and we need to go inside the mainbuilding (notice it is minus 30 degrees outside). There is only one toilet downstairs and yesterday there was no toilet paper for the whole evening and it smelled like urine. The stove was broken, the water tank was not filled, the blanket cover beneath the bed was dirty. Furthermore, the breakfast times are not really tourist friendly. Breakfast starts at 8am. The activities mostly start around 9 in Rovaniemi. You have to drive around 1 - 1 1/2 hours when its snowing... so good luck. Yes, they are friendly sometimes and provide earlier breakfast, but not everything is ready by them. Meaning you pay 395€ for a very very simple Breakfast. Now, the windows are full of ice, so we are not able to get a view of the northern lights. When we asked the staff. They came, punched against the ice and then said: sorry, we cannot do anything. Never again! I am so furious. This is not worth the money at all.