Note fondée sur 774 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Belle endroit tout près de la piscine
Publié le 6 août 2023 sur HotelsCommentaires de Gestion de l’hôtel
7 août 2023 par Management and all the staff , Gestion de l’hôtel
Sylvie, Glad you like our swimming pool I used translate, French, Than you for your business !!
par un voyageur
Publié le 6 juill. 2022 sur Expedia
Établissement proche du Wallmart et d'un excellent Steak house !!!!
Attention pas d accenseur. Si bagages lourds, il faut tout monter a l etage.
Commentaires de Gestion de l’hôtel
8 juill. 2022 par management, Gestion de l’hôtel
Thank you Marie, Very nice Score for your review, we really appreciate your business and comments.
par un voyageur
Publié le 27 mai 2022 sur Expedia
par un voyageur
Publié le 28 sept. 2024
Nice place, good value.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Management and all the staff. , Gestion de l’hôtel
Super Score.....Thank you Mark, we appreciate your business and your nice comments. We hope to see you again and next time ask the agent to give you a profile for a speedy check in.
par un voyageur
Publié le 27 juill. 2024
My daughter, who was traveling across the country on her way home from college, could not find her ID and they turned her away to sleep in her car. She had other forms of ID, including multiple credit cards and other cards. They also refused a refund.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Management and all the Staff, Gestion de l’hôtel
Michael, Sorry that you did not read anything, it states in the Policy tat you must be 21 to rent a room AND the reservation, ID and Credit Card must have the same name on it. Start reading Hotel policies because each hotel is different.
par un voyageur
Publié le 26 juill. 2024
My daughter who is driving home across the country from college was not allowed to check in because she could not find her Drivers license. The room was paid for in advance. She had credit cards and other id. She was turned away and forced to sleep in her car in Rapid City. I demand my money refunded.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Management and all our Staff , Gestion de l’hôtel
Michael, You did not read the policies of the Hotel. we require Reservation, ID, and Credit Card all be in the same name. All you have to do to get your money since you did not book direct is call your on line travel agent ....they will call us and a refund will be given. we can not touch Travel agents reservations.
par un voyageur de REXBURG
Publié le 17 juill. 2024
When I booked the room through Travelocity, the description says there was breakfast included, hence one of the reasons we booked this room. Breakfast is very minimal; cold cereal, instant oatmeal, juice, frozen muffin sandwiches….not ideal. I also found out after booking that there was an extra $10 fee per night because it was booked through a third party. Not particularly happy with this outdated property and the description that doesn’t fit much into what’s listed online. I found out these details when I received an email from the hotel after booking, when it was not able to be cancelled.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Management and all the Staff , Gestion de l’hôtel
Thank You Jodi for your review, If you knew even after you checked in we would of helped you call travelocity to refund your money., Did you call front Desk to let them know your concerns. You did have an Excellent Rate.
par un voyageur
Publié le 3 juill. 2024
The hotel was great and the staff as well were friendly.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par management and all our Staff, Gestion de l’hôtel
Thank You David for that Great Score and very nice comments. We appreciate your business and hope tp see you again.
par un voyageur
Publié le 29 juin 2024 sur Hotels
Fixtures were outdated, but breakfast was okay. Refrigerator was unplugged when we arrived, so it took awhile to cool down. Safe part of town; good size room.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Management and all our Staff. , Gestion de l’hôtel
Thank You Evan for your review, We always unplug the refrig and this way we know the Staff has inspected and and refrig has been disinfected. Many guest will un plug because if they hear any compressor noise it will bother them, if 2 or 3 days of ice has melted that creates another problem.. . musty smell . Thank you for all the nice comments, we appreciate them and hope to see you again.
par un voyageur
Would Not Stay Here
Publié le 29 juin 2024 sur HotelsThe building is old and not well kept. When we got to our room there was a stain on the sheets and the mini refrigerator smelled terrible with instructions to plug it in. Our kids did enjoy the pool, but we will not be staying here again
Commentaires de Gestion de l’hôtel
30 juin 2024 par Management and all the Staff. , Gestion de l’hôtel
Thank you for your review, we appreciate your business, Did you call front desk with your concerns they are more than willing to assist you with your needs. Or we could help you call Hotels and request a refund, Sorry for any problems. .
