Note fondée sur 465 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2019 par Heather, Gestion de l’hôtel
Marc,
Thank you for taking the time to leave us a review. We take all reviews very seriously as they tell us what we are doing right and when we need to improve. Although you aren't specific in your review, we can assume that we need to address everything just in general and I will be using your review as a training opportunity.
Again, thank you for taking the time to leave us a review.
par un voyageur
Publié le 20 août 2013 sur Hotels
par cuvillier
Publié le 6 août 2012 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Expedia
Convenient on Main Street, older property needs updating. Carpet felt sticky to bare feet. Noisy upstairs.
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Thank you for your feedback I will be looking into this issue
par un voyageur
Publié le 18 août 2024 sur Expedia
Room was ok for a one night stay. Lock on window was broken. Room had a strong chemical smell.
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Publié le 15 août 2024 sur Expedia
Clean and friendly! Small parking lot though.
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Thank you for your feedback, I apologize that we don't have more parking space.
par un voyageur
Publié le 4 août 2024 sur Expedia
Good access to handicapped rooms. Staff remembered !!
Saved me a handicap room.
Commentaires de Gestion de l’hôtel
6 août 2024 par GM, Gestion de l’hôtel
Your welcome and Thank you for your feedback and choosing us again
par un voyageur
Publié le 29 juill. 2024 sur Expedia
If you choose to stay at this hotel check the beds and couches for bed bugs. Make sure to get pictures and videos as proof to get refunded. Although the manager and employee are aware of former bed bug complaints they will not give your money back and claim that nothing was found in the room and mattresses are "new". Unfortunately this was our mistake, we were in and out of this hotel and booked down the road at ramkota which was way better for about the same price! This hotel is overpriced! Rooms are dank, smelly and the couch and mattresses are covered in stains and old.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par GM, Gestion de l’hôtel
I apologize again that you were not satisfied with your stay. We did everything that we could have in your situation.
par un voyageur
Very dirty
Publié le 28 juill. 2024 sur HotelsVery dirty and small rooms
Commentaires de Gestion de l’hôtel
29 juill. 2024 par GM, Gestion de l’hôtel
I apologize that you did not like your accommodations. We did get to the bottom of the issue with the booking site and made the necessary changes. We at the time of your stay made the accommodation for you and your pets to the largest family suite that we have on property. The mistake that was made was not ours and we did everything that we could to accommodate your family.
par un voyageur
Publié le 27 juill. 2024
Excellent gentleman at check in made it quick & easy to get into the room quickly after a very long drive. Great location & freezing cold AC! They were repaving the parking lot, but the fellas working helped us find a spot to park & we’re very kind. Overall great 2 night stay.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par GM, Gestion de l’hôtel
Thank you for staying with us and we look forward to seeing you again next time.
