Note fondée sur 77 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2019 par Ross Holmes, Director, Gestion de l’hôtel
Kia orana Martine
Many thanks for staying with us and for your review.
We hope that you can return to enjoy our new cafe and spa.
par un voyageur
Publié le 26 août 2024 sur Expedia
The staff were amazing
Commentaires de Gestion de l’hôtel
29 août 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia orana WesleyThank you for your wonderful review and for acknowledging the exceptional service provided by Sane and our team at Kia Orana Villas. We're delighted to hear that their passion for their work shines through and contributes to our guests' positive experiences.We will definitely share your kind words with Sane and the rest of the team, as they will be thrilled to know that their efforts were appreciated and made your stay memorable.We look forward to welcoming you back soon for another exceptional stay.Kia manuia from the Kia Orana Villas team.
par un voyageur
Publié le 14 août 2024 sur Expedia
Great customer service and very nice accommodation. Just be sure to bring some ear plugs at night as there are many dogs barking throughout the night.
Commentaires de Gestion de l’hôtel
19 août 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia oranaThank you for your review and for sharing your feedback with us. We are truly grateful for guests like you who take the time to provide their thoughts.Wandering dogs at night are a problem throughout Rarotonga which we have no power to resolve. All dogs in Rarotonga are supposed to be neutered, microchipped and tagged. Police enforcement of these rules is unfortunately poor.At Kia Orana Villas, our aim is to ensure that every guest has a wonderful experience. Your satisfaction is our top priority. Thank you once again for choosing Kia Orana Villas. We look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Lovely rooms, a nice pool, and convenient location (on the back road). Great people working there - superb service. Would happily return.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia orana AndrewYour comments have been shared with our entire team at Kia Orana Villas. When we hear from happy guests like you, we spread the positivity around! Hope to see you again soon.Kia manuia from the Kia Orana Villas team
par un voyageur
Publié le 23 juill. 2024 sur Expedia
The staff are superb and look after all guests so well. The rooms are spacious and quiet with all modern appliances including espresso machine, oven, dishwasher, washing machine and dryer.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia orana CarolThank you for your wonderful review and for acknowledging the exceptional service provided by Sane and our team at Kia Orana Villas. We're delighted to hear that their passion for their work shines through and contributes to our guests' positive experiences.We will definitely share your kind words with Sane and the rest of the team, as they will be thrilled to know that their efforts were appreciated and made your stay memorable.Thank you once again for your feedback and for choosing Kia Orana Villas. We look forward to welcoming you back soon for another exceptional stay.Kia manuia from the Kia Orana Villas team.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
nice place to stay, needs some maintenance eg fly screens, outdoor furniture falling apart etc but overall, a great room well equipped. Staff were nice when you saw them occasionally.
Biggest issue was the packs ( i mean packs of dogs up to 6/8) roaming through barking for hours nonstop, this is not our first visit to the island but by far the noisiest with fighting dogs outside the room and coming onto balcony setting off sensor lights etc and the constant barking. out of 11 nights stay only got sleep 3 nights the rest nonstop. noise.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia Orana BrendonThank you for taking the time to share your review. Your feedback is incredibly important to us, and we truly appreciate hearing from our guests to ensure we continue providing an excellent experience.We are sorry to hear about the issues you encountered during your stay. We have recently upgraded our indoor furniture covers and cushions. We are currently upgrading our outdoor furniture; new covers have been made and shipped, and our team is actively repairing the furniture and flyscreens. The roaming dogs are indeed a challenge in Rarotonga. While our maintenance teams work hard to keep them away during the day, we understand how disruptive they can be at night. Despite our ongoing efforts and requests for guests not to feed or interact with the dogs, we have decided to take additional measures and employ a night security guard dedicated to keeping the dogs away.We sincerely apologize for the inconvenience and disruption you experienced. Our guests are the heart of our business, and we are committed to making improvements based on your valuable feedback.Thank you once again for bringing your concerns to our attention.Kia manuia from the Kia Orana Villas team.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia orana AlbertYour fantastic feedback means a lot to us here at Kia Orana Villas. Hope to see you again soon!Kia manuia from the Kia Orana Villas team
par un voyageur
Publié le 3 juin 2024 sur Expedia
Our host Sane and Jo are very accomodating and have great customer service. The place is more than we expect. We really enjoyed our stay.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia orana JocelynThank you for your feedback and for choosing to stay at Kia Orana Villas. We sincerely appreciate you taking the time to share your experience with us.It is our pleasure to have served you during your stay. Our entire team is grateful for your support and we are gad to know that you had a positive experience with us.We look forward to welcoming you back to Kia Orana Villas in the future.Kia manuia from the Kia Orana Villas team.
par un voyageur
Publié le 15 mai 2024 sur Expedia
Close to fishing whaf, air port, shops, saturday markets, scooter/car hire
Commentaires de Gestion de l’hôtel
15 mai 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kiia orana TheoThank you so much for your review and for sharing your feedback with us. At Kia Orana Villas, we are dedicated to providing the best possible service to each and every guest. Thank you for choosing Kia Orana Villas We look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Highly recommended place! Sane and staff are very accommodating and very friendly. Bananas and lemongrass were given free and shared some vinegar for my dressing! 😊 Place is quiet and very relaxing which is also what we need for this vacation. Lots of DVDs free to borrow. Location is handy to shops and restaurants. Parking is ample.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Ross Holmes. Director, Gestion de l’hôtel
Kia orana JudyThank you for your review and for sharing your positive experience at Kia Orana Villas. We're thrilled to hear that you had a great time during your stay with us.Our team takes pride in their work and is dedicated to providing exceptional service to our guests. Your kind words will be shared with them, and they will be delighted to know that their efforts have made a positive impact on your stay.Thank you once again for choosing Kia Orana Villas. We look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
