Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Raro getaway
Publié le 15 déc. 2024 sur HomeAway5 min close to the beach which is one of the best spots to snorkel and close to Charlie’s restaurant which was great
par un voyageur
Holiday
Publié le 29 oct. 2024 sur HomeAwayFabulous spacious property enough room for a family and more. A few minutes wLk from the beqch and the property has everything you need, highly recommend for family's or groups. Thank you Linda it has been memorable.
Commentaires de Gestion de l’hôtel
1 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the wonderful review. I’m so pleased you and your family enjoyed staying at Turou Retreat and made special memories to always treasure. Hope to see you again soon. Kia Manuia Linda
par un voyageur
Beautiful retreat
Publié le 13 sept. 2024 sur HomeAwayAmazing property clean and tidy walking distance to local shop and beach. Perfect for our family vacation. Thankyou so much
Commentaires de Gestion de l’hôtel
15 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thanking you for this great review.Hope to see you and the family back at Turou Retreat in the near future. Kia Manuia
par un voyageur
Awesome
Publié le 31 août 2024 sur HomeAwayEverything you could ask for
In a holiday rental
Commentaires de Gestion de l’hôtel
1 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your rating. So glad you and your family enjoyed staying at Turou Retreat. Linda
par un voyageur
One month in Raro
Publié le 3 août 2024 sur HomeAwayWe stayed for a month and had an enjoyable relaxing time mainly dining on the deck or lounging on the lawn. The house was ideal for our needs with our party size growing to 9 for a few days. Kitchen well equipped along with two fridges ideal for our needs. Definitely worked for an our family. Thank you
Commentaires de Gestion de l’hôtel
4 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful feedback and I'm so delighted to know you enjoyed your stay at Turou Retreat. I agree the deck is a great place to chill and dine out on :-) And also appreciate you taking the time to leave us a review.
Metaki Maata
par un voyageur
Beautiful house , shame it’s full of black mold, you have to refil gas bottles and water tank
Publié le 23 mai 2024 sur HomeAwayThe house its self is lovely. However the smell of mold is terrible. When we actually went searching for the smell there is black mold on every single mattress in the house. And on the couch too. There was algae in the main water bottle that is for drinking water.
If you run out of water you have to pay for a truck to have it refilled, if you run out of gas your expected to pay for it too. We payed over $4k to stay here and sleep on moldy mattresses. This property should be pulled off stayz. Owners did not care just thanked me for my honesty
Save your money and stay in a 5star resort
Commentaires de Gestion de l’hôtel
24 mai 2024 par VrboOwner, Gestion de l’hôtel
I find this review very harsh as there are clear instructions for our guests in my arrival email, and at the house in our compendium and welcome notice. The instructions state that if there are any issues during their stay that they need to contact our On-Site Property Manager. To notify us till after their 2 week stay was over, then asking for a partial refund is not a fair practice. It is also insulting to say we did not care, I needed time to follow up with our On-site Property Manager to access the problem. The first complaint to me was about 2 of the mattresses and now it is all of them (after their departure) which was not the case. I assure you that if we had been contacted at the first sign of any problem during their stay, any issue would have been rectified immediately, as we pride ourselves on our guests comfort, as our previous reviews show.
par un voyageur
Beautiful home close to everything
Publié le 4 avr. 2024 sur HomeAwayOur family (3 generations) enjoyed staying at Turou retreat. The house provided the space we needed and gave us the option to cook our own meals. The location is great. Everything is close by on Rarotonga. We loved going to ice cream and had some amazing meals at local restaurants. Thank you Linda and family for letting us stay in your house!
Commentaires de Gestion de l’hôtel
5 avr. 2024 par VrboOwner, Gestion de l’hôtel
Kia Orana Kristen
So pleased your family enjoyed staying at Turou Retreat and thank you for your kind review. You were a pleasure to host and would welcome you and your family back anytime.
Kia Manuia
par un voyageur de Ngatea
Good times
Publié le 8 janv. 2024 sur HomeAwayWe super enjoyed the stay at Turou. I think the online pictures don't do it justice. This place is much bigger and nicer than we expected. Its tidy and nicely laid out. The air conditioned bedrooms make it very comfortable. Thanks Linda and family for letting us stay here. Massive memories.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par VrboOwner, Gestion de l’hôtel
So pleased you enjoyed staying at Turou Retreat, and thank you for the lovely review. Also, thank you for your comments on the web photos.... the house was painted inside and outside late 2023, so totally different .. a photo update is on its way! Hope to see you all back again in the near future.
Kia Manuia Linda
par un voyageur de N
Great Accommodation 😊
Publié le 26 nov. 2023 sur HomeAwayTurou Retreat is a great place to stay, we loved the personal touches of the books about the family & there journey of buliding Torou ❤ there was everything you needed there for a great holiday, close walking distance to a snolking beach and not far from Muri, we hired a van which was great, it was only a couple of hundred more than paying for transfers for 8 of us. We would definitely stay here again and recommend to all families. Thankyou 😊
Commentaires de Gestion de l’hôtel
30 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your great review. So pleased you had a wonderful time and Turou Retreat looks forward to accommodating you again for your next Raro holiday. Kia Manuia
par un voyageur
Kahu whanau stay
Publié le 20 avr. 2023 sur HomeAwayThanks for sharing your wonderful family home with us.
We immediately felt a sense of home and family connection which made us that more relaxed.
Great facilities and everything we needed to cover our requirements.
We will be back.
