Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2024 sur Hotels
Very nice welcome from reception gentleman. Good sized room (bathroom needed update -rust and no extractor fan working) but overall a good space. Almost opposite Rak Mall so accessible shopping.
par un voyageur
Publié le 1 juin 2024 sur Expedia
Good laidback vibes but no keys for room lately so you need to ask staff to let you in - but they were fast. Didn't bother me. It is an old hotel but I saw they had new ac installed in my room.
par un voyageur
Publié le 26 mai 2024 sur Expedia
It is an old hotel so dont expect much - what I like best about the hotel is the vibes- very laidback. This time, there was no key, no towel, and the bathroom ceiling was leaking from condensation. They addressed the issues quickly and every time i returned to room they promptly opened it for me. I will stay there again as I like the staff, super friendly and professional. Its across from the rak mall, good for visitors without a car.
par un voyageur
One night at Grand PJ Hotel
Publié le 18 mai 2024 sur HotelsI arrived very early and very tired after 24hours traveling (4 hours before check-in) but the receptionist was rally helpful and found me a room I could use until my booked room was ready, This was exceptionally kind, especially as there was no extra charge. Overall the hotel is a little "tired" but everything was clean and comfortable.
par un voyageur
Disgusting place
Publié le 22 avr. 2023 sur HotelsI had one night here.
The bedding wasnt clean, it had what appeared to be make up marks on it, plus some dark hair.
There was long hairs in the bathroom too, and on the floor of the room.
I checked in, slept fully covered and on my own towel and left as soon as possible.
Commentaires de Gestion de l’hôtel
24 avr. 2023 par TANYA, Gestion de l’hôtel
Dear sir, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time. Regards
par un voyageur
Budget hotel
Publié le 20 déc. 2022 sur HotelsThis is a budget hotel, so cannot expect many perks. The cleaning is not done proactively. Need to call for cleaning. Rooms are ok. Some bathroom fittings had issues, which were not taken care.
It's a bit far from Al Nakheel which is the city centre. The only mall that is within walking distance is the RAK mall.
Commentaires de Gestion de l’hôtel
20 déc. 2022 par TANYA, Gestion de l’hôtel
Dear Mr. Arun Kumar, Greetings from Grand PJ Hotel Ras Al Khaimah ! On behalf of my team, I would like to thank you for spending a part of your quality time sharing with us your recent experience. We sincerely apologize for the inconvenience you have faced during your stay. We understand that there is nothing else we could do to change the situation however, your comment is really important to us and we will definitely take immediate actions on the issue to ensure that this will no longer occur in the near future. Once again, thank you for choosing Grand PJ Hotel and looking forward to welcoming you back. Sincerely yours, The Management Grand PJ Hotel Ras Al Khaimah.
par un voyageur
Good budget hotel
Publié le 16 déc. 2022 sur HotelsHotel has a good location with free parking. Staff at reception were helpful. Room size was big. The only thing missing towels are provided during stay
Commentaires de Gestion de l’hôtel
16 déc. 2022 par TANYA, Gestion de l’hôtel
Dear Guest, We would like to thank you for taking the time to share your experience with us in so much detail. Please be sure we will go through your feedback and mentioned points in order we can improve our service and hospitality and take the action immediately with the concerned departments. We look forward to welcoming you back to The Grand PJ Hotel.
par un voyageur
Publié le 9 oct. 2022 sur Expedia
Check in system was down. Old hotel and service is low. But if you are aware of it and can accept it, overall a good stay. The staff are very nice n no judgement in hotel - all are welcome. This is my second stay - i was reluctant to atay here the first time after reading the reviews. But i love it here as it is right across from the mall - need to cross a big highway but easy. Just have to keep in mind it is an older hotel.
Commentaires de Gestion de l’hôtel
2 nov. 2022 par TANYA, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your efforts to post a review on Expedia website.Your feedback and comments are very appreciated.We all look forward welcoming you again in near future.SincerelyGRAND PJ HOTEL.
par un voyageur
Publié le 13 mars 2022 sur Hotels
par un voyageur
Publié le 27 févr. 2022 sur Hotels
كانت الإقامة ممتازة و الغرف جد مريحة. و لكن لي طلب للإدارة بخصوص الإنارة داخل الإقامة لأنها جد خافتة. يجب تغييرها بالكامل. و الباقي جد ممتاز.
