Note fondée sur 414 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Moscow
Publié le 16 mai 2022 sur Expedia
This Rixos Bab Al Bahr is not a 5 star luxury hotel. Too many people everywhere, too loud and not comfortable, too expensive for USD 500 paid per night. A clear misrepresentation. We know Rixos in Abu Dhabi which is really a great resort and service for 5 star.
Commentaires de Gestion de l’hôtel
18 mai 2022 par Hotelmanagement, Gestion de l’hôtel
Dear Vladimir,
Thank you for choosing Rixos Bab Al Bahr and taking a moment to share your experiences with us! It saddens to see that your recent stay was not up to you expectations. However, our records are showing us that you have not approached any of our team members in regards to any of your concerns. We wish you would have addressed them. Our team would have been more than happy to assist you on spot.
We feel sorry for the inconveniences caused.
Although your stay with us did not meet your expectations this time, our team would be very much looking forward to having the chance of welcoming you back soon. Best regards
par un voyageur de Dubai
Publié le 20 août 2020 sur Expedia
Propreté et personnel très bien
Manque un certain nombre d’activités pour les adolescents entres 12 et 18 ans
Commentaires de Gestion de l’hôtel
29 août 2020 par Hotelmanagement, Gestion de l’hôtel
Greetings from the Rixos Bab Al Bahr!
We would like to take the opportunity to thank you again for choosing Rixos for your recent holiday, and also for taking the time to complete an online satisfaction survey to share your views on our hotel when you returned home.
As part of our commitment to provide the best experience possible for our guests, we highly value all feedback and seek to make any possible improvements based on your comments.
We have shared your comments with our Executive Management to work on improvements of our quality level, just to strengthen the strong rope between our guests and our staff.
We would be very happy to have you back in our house to provide you with the most refined hospitality experiences again in Ras Al-Khaimah!
par un voyageur
Publié le 6 mars 2020 sur Expedia
établissement très propre.
Beaucoup de Russe qui se crois tous permis!!
on c'est fais prendre nos serviettes de piscine et transat sans aucun scrupule!!! par ces personnes..
Commentaires de Gestion de l’hôtel
19 mars 2020 par Gamze, Gestion de l’hôtel
Dear guest,
Many thanks for taking the time to leave a review of Rixos Bab Al Bahr!
We are very delighted to receive your positive scoring and nice comments, as nothing can be more gratifying than the gentle appreciation coming from our guests.
We would be very happy to have you back in our house to provide you with the most refined hospitality experiences again in our Resort!
With kind regards,
par un voyageur
Publié le 30 juin 2019 sur Expedia
Etablissement fréquenté principalement par des russes ou de l'Azerbaïdjan, Turkmenistan...hôtel très bruyant et nourriture très basique et peu savoureuse. Décevant car la première fois votre impression était meilleure.
Commentaires de Gestion de l’hôtel
1 juill. 2019 par Anuj, Gestion de l’hôtel
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Rixos Bab Al Bahr and we hope you choose to create more memories with us whenever your travels bring you back to Ras Al Khaimah. Sincerely, Hotel Management
par un voyageur
Parfait
Publié le 3 juill. 2018 sur HotelsRien à dire : parfait.
Hôtel Clientèle familiale à majorité Kazakh. discrets, polis, respectueux
Commentaires de Gestion de l’hôtel
13 juill. 2018 par Maryia, Gestion de l’hôtel
Dear Alain,
We appreciate your feedback and looking forward to your next visit!
Best Regards,
Recommandé
pour Tout le mondepar un voyageur de Belgium
Personnel très souriant, sympathique et chaleureux
Publié le 10 mars 2017 sur ExpediaSéjour parfait, à noter la piscine à débordement chauffée à 30° et les restos à réserver tous top et dans le All In. Buffet parfait.
par un voyageur
Worst hotel experience ever
Publié le 20 oct. 2024 sur HotelsStay away from this hotel. Because it is not a hotel it is a refugee camp. They are accepting nearly double hosts above their capasity. Everywhere was crowded. There was lines in restaurants and bars mostly. Biggest issues were about swimming. Most of public pools are possibly visiting by less amount of people. It was full with human. Sea was terrible too. Especially afternoon its coluor is turning brown.
We checked out one day earlier.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
The staff were amazing
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Every member of staff were really friendly and nothing too much trouble! Food was incredible especially the Asian restaurant. Rooms a bit dated compared to other hotels we’ve stayed in UAE but overall a great holiday and would return.
par un voyageur
Publié le 25 août 2024 sur Hotels
