Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2024 sur Hotels
par un voyageur
Publié le 13 févr. 2018 sur Hotels
Super hôtel, bon restaurant mais cher
Commentaires de Gestion de l’hôtel
26 févr. 2018 par Palmary, Gestion de l’hôtel
Thank you very much.
par un voyageur
Hotel très agréable, loin de la fureur de Phuket
Publié le 19 févr. 2013 sur HotelsHotel très agréable, avec sa piscine et son bar. Le restaurant est très bon. Les chambres sont propres et confortables. Ne pas hésitez à louer un scooter pour faire le tour de la pointe sud de l'ile. Si vous cherchez un endroit calme et reposant, c'est l'endroit parfait.
par un voyageur de Alpes
calme et verdoyant
Publié le 29 févr. 2012 sur Hotelsa l’écart de la fureur de Phuket, cet endroit est reposant, la piscine très originale. Le personnel y est disponible et charmant. Idéal pour 2 ou 3 jours en début ou fin de séjour en Thaïlande.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
if you are looking for a true place for a health retreat you can only enjoy and appreciate this resort.
par un voyageur
Great Place, Customer Service Could Use Some Work
Publié le 1 janv. 2024 sur HotelsWe stayed here for a few nights over Christmas in 2023 and loved the location, the gorgeous space including the view from our room, and the amenities like yoga and the pool. We did struggle on a few occasions with customer service. For example, during our Christmas Eve dinner, we asked for some water which the waiters were pouring for other customers and were told it was for the Ayerveda retreat members only and we could buy some bottled water (which was ridiculously expensive). Later, there was tea on the buffet where our dessert was laid out and I was told the same thing - only for some guests. These were both SUCH small and inexpensive things that cost the hotel nearly nothing to give us as guests (literally water and tea) but made us feel like we weren't "real" guests because we didn't sign up for their full package. Otherwise, it was mostly pleasant - the rooms are stunning and the pools are expansive. Yoga was nice although you must get there early for a good spot. The sweet resort kitty was a highlight for us too. We'd probably stay somewhere else if we came back because we didn't feel very welcomed here but it is a nice place to stay. Skip the holiday meals though - they were way overpriced and not very good on top of the poor customer service.
par un voyageur
Publié le 23 févr. 2023 sur Expedia
The best relaxing way to finish up our trip before the long flight back home. My concern with booking a night in the Rawai area to check it out. was that it would be too dirty of any area and have limited things to do. However, the Mangosteen, was just far enough at about a 10 minute walk from the busy street area to be a pleasant oasis of peace, and yet walkable to everything we wanted such as interesting restaurants and street shopping and things to do. The rawaii area is similar to the canguu area in Bali which is what my research found beforehand and I can verify was true. A lot of character with healthy restaurants and where many of the Americans and Europeans go to live. We walked to the nearby restaurant Red Duck for the best Thai food we had on our trip there and took the free shuttle bus to the Nai harn beach nearby for an additional half-day of swimming and shopping. We also took a 25 minute taxi ride to the Sunday walking market in old Phuket town and a five minute taxi ride to Rawai Beach for shopping and massages, as well as a 10 minute taxi ride to Rawai seafood market, where are you get to pick live seafood for them to cook at the restaurant across the street. The resort staff and food were amazingly nice and friendly and professional and always around whenever we needed them. There was absolutely no pressure to tip but whenever we did they gave a reaction of sincere appreciation which was nice, so don’t forget to tip a little something to their staff baggage
par un voyageur de frankfurt
Publié le 3 nov. 2019 sur Expedia
Gut geführtes Hotel. Tolles Service. Sehr professionelle Yoga Lehrer-(innen)
Ayurveda Arzt ist sehr nett und erfahren.
par un voyageur
Publié le 15 janv. 2019 sur Expedia
Das Hotel ist definitv eine Empfehlung.
Man sollte sich allerdings unbedingt vorab mit dem Hotel-Team und den vielschichtigen Angeboten auseinandersetzen, bevor man bucht. Wenn man die Wellnesspakete nutzen möchte umso wichtiger vorab. Vor Ort sind die Preise sonst nicht wirklich empfehlenswert und es wird ein anstrengender und mäßig guter Start in den Urlaub.
Ansonsten sind alle Angestellten als auch Besitzer sehr freundlich und Hilfsbereit.
Nur die Teams der Rezeptionen sind insgesamt nicht immer eine große Hilfe.
Man muss vorab sehr genau wissen und bestimmt sagen was man möchte/braucht, dann funktioniert alles prima.
par un voyageur
Publié le 27 déc. 2018 sur Expedia
We liked this hotel very much.
It differentiates itself from the ordinary tourist hotel which just tries to satisfy the current trends.
The rooms with the high ceilings gave us a feeling of a much bigger space.
The pool is free of chlorine chemicals an little salty.
Even after an hour of swimming the eyes don’t became red.
The breakfast was prepaired partly to order. The displayed dishes are prepared in smaller portions and often replaced. Obviously this minimizes the waste of food.
Only point of critics: The day to day variations should be according to the many dishes and fruits Thailand provides its guests. In seven days we had almost every day the same choices.
There’s room for improvements.
Overall this resort hotel is a place to come back.
Commentaires de Gestion de l’hôtel
1 janv. 2019 par The Mangosteen Team, Gestion de l’hôtel
Thank you very much. See you next time.
