Note fondée sur 406 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024
The floors are filthy. They look mouthy haven’t been swept or mopped in a month. The room size and amenities are great but the cleaning needs improvement
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Francisco,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Clean overall
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Juana,Thank you for noting the cleanliness of our hotel. We appreciate your positive feedback and hope to offer you an even better experience during your next stay. We look forward to welcoming you back.Sincerely, Hotel Manager
par un voyageur
Publié le 16 juill. 2024 sur Expedia
There was a misty, wet, humid smell in the room .
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ricardo,Thank you for sharing your feedback. We apologize for any inconvenience caused by the misty and humid smell in your room. Your comfort is important to us, and we will address this issue promptly to ensure a more enjoyable stay for our future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amber,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 10/10 experience next time. We hope to see you again soon.Sincerely, Hotel Manager
par un voyageur de Jacksonville
Publié le 3 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jose,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Keyri,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juin 2024 sur Expedia
The environment was very spacious and reliable, however there was a lot of noise and banging coming from upstairs third floor and during the night could hear people walking and stomping . Overall was a good experience , front desk was very nice and always helpful when I needed assistance.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Klarissa,Thank you for your feedback. We're glad you found our hotel environment spacious and reliable, and that our front desk team provided excellent service. We apologize for the noise disturbances you experienced on the upstairs floor. Your comments are noted, and we'll work to address these issues to ensure a more peaceful stay for our guests in the future. We appreciate your understanding and hope to welcome you back for another positive experience.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ricardo,Thank you for your positive rating! We're delighted to hear that your overall experience met your expectations. Providing our guests with the best possible hospitality and experience has always been our mission. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
