Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2024 sur Hotels
par un voyageur
Publié le 2 déc. 2019 sur Hotels
par un voyageur
Publié le 12 nov. 2019 sur Expedia
Great location and nice apartment. Kitchen has everything you need other than a dishwasher.
The underfloor heating was broken on my first night but this has been fixed by the next day. Excellent.
par un voyageur
Publié le 1 nov. 2019 sur Expedia
Conveniently located and well appointed. Very noisy, high tech doesn't quite work - automatic light comes on in the bathroom at random times and security code access are not changed regularly, which is a significant concern.
par un voyageur
Publié le 12 oct. 2019 sur Expedia
par un voyageur
Superficially nice but flawed design
Publié le 8 oct. 2019 sur HotelsThe flat appeared nice and furniture was ok. The major problem is that the corridor light is on a movement sensor, with no door to the bed area the light kept turning itself on all through the night every time I turned over. There was no fuse box or light switch in the flat to disable the light.
I emailed the company the morning after my stay and have received no response more than 2 weeks later hence the poor review.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Nitehouse, Gestion de l’hôtel
Hi Joshua,
Firstly thank you for choosing to stay with Nitehouse and leaving a review we regard all feedback as constructive and our aim is to offer our guests the best possible experience.
We did receive your email on the 25th September and responded the same day here was the response ( I am not sure why this was not received perhaps it was caught in your companies junk filter as we use a .co email address):
Hi Joshua,
Many Thanks for your feedback.
These apartments have only been open a few weeks so we are receiving feedback from guests. This is the first we have had about this sensor issue in this flat but I will make sure this is resolved before the room is occupied again.
Apologies for any inconvenience this caused you last night, we would like to offer you 25% off your next stay with us, I hope this compensation is sufficient.
Again many thanks for your feedback and apologies for this issue.
Kind Regards
The Nitehouse Team
........
Again apologies for any inconvenience caused, I can confirm this issue has now been resolved.
Kind Regards - Nitehouse
par un voyageur
Publié le 30 août 2019 sur Expedia
A beautiful place really suitable for a family. Excellent service and very clean property had no issues
Commentaires de Gestion de l’hôtel
25 sept. 2019 par Nitehouse, Gestion de l’hôtel
Thank you! We are glad you enjoyed your stay with us!
par un voyageur
Great place!
Publié le 22 août 2019 sur HotelsIt was great! The best place for ~100£ in Reading in this location. The rooms were clean and tidy, the furniture was modern and stylish. Location was perfect. It's self-checkin and checkout so it is very convenient.
Commentaires de Gestion de l’hôtel
23 août 2019 par Nitehouse, Gestion de l’hôtel
Thanks Dilyan, glad you enjoyed your stay with us.
You are always welcome at Nitehouse!
