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Sure Hotel by Best Western Reading

3.0 star property
3-star hotel near University of Reading

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Photo gallery for Sure Hotel by Best Western Reading

Front of property
Bar (on property)
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Staircase

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    ‪7 min walk‬
  • Royal Berkshire Hospital
    ‪14 min walk‬
  • Oracle
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Reading

Heart of Reading.Within a 15-minute walk of the hotel, you'll find University of Reading and Museum of English Rural Life. South Street Arts Centre and St. Giles-in-Reading Church are also within 2 miles (3 km).

What's nearby

  • University of Reading - 7 min walk - 0.6 km
  • Royal Berkshire Hospital - 14 min walk - 1.2 km
  • Oracle - 17 min walk - 1.5 km
  • Hexagon - 3 min drive - 2.3 km
  • Madejski Stadium - 5 min drive - 3.8 km

Getting around

  • Reading Green Park Station - 7 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Café YOLK - ‬18 min walk
  • ‪Kung Fu Kitchen - ‬6 min walk
  • ‪Hop Leaf - ‬8 min walk
  • ‪The Queens Head - ‬5 min walk
  • ‪Sizzling Spice - ‬5 min walk

About this property

Sure Hotel by Best Western Reading

3-star hotel near University of Reading
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

Czech, English, German, Polish, Slovak

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 244 out of 1003 reviews
Rating 8 - Good. 388 out of 1003 reviews
Rating 6 - Okay. 198 out of 1003 reviews
Rating 4 - Poor. 114 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for a budget hotel
Detail is in the title really. It’s convenient, city centre location with ample free parking. Walking distance to city centre, uni campus and the train station. If you’re looking for cheerful, wallet friendly accommodation this is ideal. No frills but shouldn’t be expected at the price point. I stayed with my two nearly adult daughters in a room for three. Tight fit but we’re close :)
Stayed 2 nights in Dec 2024

6/10 Okay

Kayleigh

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and breakfast was underwhelming. Nothing particularly bad and was okay for the price, but just a bit meh. Room was in a separate building to the rest of the site and didn't feel completely safe. Bathroom was very small and felt like it was in a converted cupboard rather than a typical hotel room ensuite.
Stayed 2 nights in Dec 2024

6/10 Okay

Krzysztof

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not the Best Experience. The windows definitely need better draughtproofing, as you could feel the wind coming through. Thankfully, the radiators were effective enough to keep the room warm. The kitchen in our apartment was lacking some basics, like extra glasses or anything for washing up. While the stay was manageable, these issues make it unlikely that I would choose to stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cokro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as I imagine from the photo
Charming hotel very close to many amenities and 15 minute walk to the town centre. University of Reading is 10 minutes walk. We really enjoyed our stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Kaoumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ee had an amazing stay, the rooms are clean and decent.
Stayed 9 nights in Nov 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
The best I've found for the money
Basic accommodation at a basic price. Not pretty, but comfortable and clean with in room facilities. TV (not smart) screen was faulty in my room
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The room was cold and the central heating is on a time that the hotel owner can change. The windows were single glazed, droughty and ill fitting ie rattling in wind. House cleaning every 5 days or on request!! The so called hotel is actually two building away from the main hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Jordan

Stayed 1 night in Nov 2024

4/10 Poor

Sameira

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

steph

Liked: Cleanliness
A fine budget hotel but lacks energy.
This is a budget hotel and is a good example of that. The small room was fine for the price. The double bed was very comfortable and we got a good nights sleep. The breakfast was really good. So for the price you pay it is what is expected. Unfortunately, there is one downside, the staff need to be more welcoming. Over the two nights we stayed not once did anyone show any enthusiasm or welcome us with a good morning and a smile. When we arrived back after a day out, no one smiled and asked if we had a good day. On check out we weren’t asked if we had enjoyed our stay. When we arrived for breakfast the first morning, I thought the man serving us was a maintenance worker. No uniform, he wore jeans, trainers and a fleece. When you arrive for breakfast you were not taken to a table, you were not explained how breakfast worked and again no enthusiasm. It is a shame as these are basic things that could be so easily rectified.
Stayed 2 nights in Nov 2024

8/10 Good

Zia Uddin

Liked: Cleanliness, staff & service, property conditions & facilities
There was no one to help carrying luggage. Welcome desk officer was good. Lift condition is horrible. Complimentary breakfast was not included. It must be included.
Stayed 1 night in Nov 2024

10/10 Excellent

D

Stayed 1 night in Nov 2024

6/10 Okay

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Small room. Cosy some would say. Own private bathroom, tv. Microwave, fridge. Everything you need. (All in one small space though) Very quiet always a plus. Didn't eat here, I was away before breakfast 7am. Smallest gym in the world, no weights. Only one machine to work out on. Glad no-one else was in the gym as I only booked for the gym.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
No frills
Basic, no frills. Rooms very dated, especially bathroom. Breakfast not great. Excellent location for university though not worth the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Nov 2024

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness
Not great
Hotel feels very dated. I stayed in the small building at the rear of the hotel. The entrance to this building was grubby. Room had microwave and small sink and feidge which was great as restaurant options were very limited. Breakfast was good and nicely cooked. Not great but not terrible
Stayed 1 night in Oct 2024

4/10 Poor

ANDREW

Business traveller
Disliked: Amenities, property conditions & facilities
Room was very dated, with drab decor, and in a building remote from the main reception/hotel. Would look for alternative accommodation next time.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay
Lovely lady booked us in. Very helpful with directions into town. Was upgraded free of charge and had a fridge , microwave and kettle with tea& coffee included. Ample parking. There was even an ice machine near main reception, help yourselves.
Stayed 1 night in Oct 2024

8/10 Good

malcolm

Liked: Cleanliness, staff & service
The staff of the hotel were very friendly and helpful. The dining breakfast staff was excellent. The hotel looks and feels very '70s, and really needs to be updated.
Stayed 3 nights in Aug 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Oct 2024

4/10 Poor

Kenton

Business traveller
Disliked: Property conditions & facilities, room comfort
Hmmm
No decaf tea or coffee Spoon hidden No hot water in sink Sink plug wouldn’t stay closed Kettle did not automatically shut off Bathroom head room minimal
Stayed 1 night in Oct 2024